LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.59

4.6 Rating 6,978 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“The men were here about the time they said that they would arrive. They introduced themselves. It took a few minutes for them to remove my old couch and love seat. They were friendly and professional. I would highly recommend this company to remove things that you don’t want anymore!”

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Posted 1 month ago

“Movers were very polite and professional. They did a great job. Would recommend.”

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Posted 1 month ago

“The two men were efficient and took away the items quickly. Arrived on time. Would definitely use LoadUp in the future!”

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Posted 1 month ago

“The two men were efficient and took away the items quickly. Arrived on time. Would definitely use LoadUp in the future!”

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Posted 1 month ago

“Very friendly and took really good care of items”

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Posted 1 month ago

“The person was very friendly and effective. Showed up on time and had a great attitude. We were very pleased and will use it again. Highly recommended”

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Posted 1 month ago

“The service was excellent! The loader kept me informed about the arrival time, was very polite, picked up the items that needed to be removed, respected the property, and left. I will recommend LoadUp to my friends and neighbors. Thank you!”

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Posted 1 month ago

“Load Up was great. Courteous, quick and a great price.”

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Posted 1 month ago

“Hard working Problem solving Completed a difficult project We appreciated their help”

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Posted 1 month ago

“On time, very professional workers. I will use LoadUp again!”

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Posted 1 month ago

“They came within the time specified. The gentleman was very careful in dealing with the furniture. He was very courteous and helpful. But he did not bring a donkey luckily I had one otherwise?would have been difficult. We never received a text or a call regarding his arrival time . Had to wait at home till 5:30pm when he came. Also could not get an answer when we tried to call.”

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Posted 1 month ago

“Garbage customer service. yes, they will pick up your stuff. But if they damage something, cost you money, do anything to your property, they could care less. Further, they wont even help fix it. Even talked to supervisor. So many companies out there, why go with someone who only wants your $$ and doesnt stand behind their service. No way these guys are 4.8 Stars..”

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Posted 1 month ago

“The two men arrived as planned, were very courteous as they introduced themselves, and explained the process. It was a very pleasant experience!”

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Posted 1 month ago

“I had great service from load up there was good communication I had a little trouble with the AI but once I got a person it was fantastic service that's the only reason why I'm gonna give him four stars instead of 5. The person who came out was professional, was very careful not to damage any of my property and was also very pleasant. I'd recommend this company highly but I do say speak to a person it is much better. People still are the best when you're doing this transaction.”

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Posted 1 month ago

“Amber and his co worker were very good about being careful with the furniture that was being moved. They were very nice! Thank you!”

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Posted 1 month ago

“Fast and reliable booking and service itself, good price”

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Posted 1 month ago

“Super polite and fast work! Arrived on-time and was helpful and kind every step of the way :)”

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Posted 1 month ago

“Will use Load Up all day long ! Gentlemen were courteous and professional. Did a great job and great value. Will spread the word ! Thank you so much !”

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Posted 1 month ago

“Christopher was very nice and very efficient at getting the job done. He was in and out in less than 15 minutes and took my old couch and loveseat away without any issues or problems. I would definitely recommend his services to anyone needing to get rid of old furniture that you don’t know what to do with.”

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Posted 1 month ago

“Excellent service , highly recommend!! On time , fast , highly professional”

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Posted 1 month ago

LoadUp is rated 4.6 based on 6,978 reviews