LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,561 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,561 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Very helpful! Joshua helped me unload my car up 3 flights of stairs to my apartment, very swift and very friendly. I’d definitely use this service again.”

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Posted 1 month ago

“Got their service set up for the removal of my old mattress and foundation when I purchased my new set. Once I received the new set, I set up my appointment and it was super easy. I had set it up for "afternoon" but they got busy and had to push it back a couple hours. Transparency from an "on the way" message to watching the progress tracker and them showing up to pack up and take away the old set was great. I did already have the old set outside and ready for pick up, so it was an easy stop. 5/5, A+”

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Posted 1 month ago

“Four men that came out to pick up everything or very helpful, friendly and thorough. I would use this organization again, very satisfied”

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Posted 1 month ago

“I called LoadUp on Friday for furniture pick-up. I was offered my choice of time slots For that Sunday! The associate was pleasant, listened to my story,and uber efficient. Almost immediately I received a text from LoadUp confirming those details. Saturday another quick reminder text. Sunday, I then received a very cordial text from the driver. He checked in and said he was 30 minutes away- Would we be available at an earlier time? No pressure at all. We enthusiastically said,YES! He and his helper arrived promptly and my husband took them to the furniture. We had disassembled the furniture already. It only took them 12 minutes to finish the job. AMAZING!!! We have a recently blended household with lots of extra STUFF. When we get ready, we totally, without any reservation , will always call LoadUp! In awe- Laurie and Steve”

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Posted 1 month ago

“The loadup crew was courteous and efficient. It didn't take them long to complete the job.”

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Posted 1 month ago

“Great job thanks”

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Posted 1 month ago

“The local people who were hired to load and take the stuff away were very professional. The company, LoadUp, sucks big time. LoadUp provided very limited information to the local loaders. I clearly stated there was about 40 or more items but, somehow, LoadUp translated that to be 20 to 25 items. Therefore, when the local guys showed up, they weren't going to take the stuff, I had already paid over $350 for them to take. So, in order for them to take, most of the stuff, I had to pay them an additional $100 dollars. I'm extremely unhappy with LoadUp and I will never use them again. I will also be sharing this review on all social media platforms. You can't do stuff like that and get away with it. You're screwing the local loaders, and that's not fair.”

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Posted 1 month ago

“Micheal and the guy that was helping with him did a fantastic job moving my items in a nice timely fashion. Definitely will be using service again.”

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Posted 1 month ago

“Micheal and the guy that was helping with him did a fantastic job moving my items in a nice timely fashion. Definitely will be using service again.”

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Posted 1 month ago

“It was easy to book and make an appointment. The only thing I'm not really satisfied are how long they took before they take away our junk. I already set the appointment ahead of time when and what time but they didn't pickup on schedule. Also when they picked up the item, they arrived at our place without saying anything. I thought somebody scouting to our driveway. I just got a notification on our security camera that there is somebody to our house, that is really bad thing to do. I just hope when a customer book on your service, you will show up on time.”

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Posted 1 month ago

“EXCELLENT! First time using LoadUp and the experience was awesome! Tyron and his partner were on time and ‘on point’-friendly, efficient and in a matter of minutes the job was done! LoadUp’s website is easy to use, their pricing is reasonable and they have great people on their team. Recommended without hesitation!”

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Posted 1 month ago

“Our pickup person was extremely organized and very friendly! I enjoyed the experience and would work with this company again in the future!”

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Posted 1 month ago

“My only complaint is that some things around the stairway was a bit damaged. Other than that, GREAT.”

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Posted 1 month ago

“My only complaint is that some things around the stairway was a bit damaged. Other than that, GREAT.”

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Posted 1 month ago

“Worker was very courteous and loaded it all in quick time.”

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Posted 1 month ago

“Christine showed up on time and did a great job, finished quickly. Thank you”

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Posted 1 month ago

“Yudiel and his partner were exceptional! They moved 2 pieces of furniture out of my apartment in under 30 minutes. Extremely courteous and friendly. I am impressed and would recommend LoadUp to others. My expectations were exceeded! 5 stars and THANK YOU!”

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Posted 1 month ago

“On time, amazing team of two guys Akossiwa and his coworker were amazing. Five plus stars. Call this company. They’re professional, punctual, upfront and transparent on their prices.”

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Posted 1 month ago

“Jesus and his partner were extremely friendly and efficient. They completed the removal of a very large mattress within minutes. Very pleased with their service!”

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Posted 1 month ago

“Christine showed up on time and did a great job, finished quickly. Thank you”

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Posted 1 month ago

LoadUp is rated 4.6 based on 7,561 reviews