LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,028 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Prompt arrival and pick up. Excellent communication. Will definitely use again!”

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Posted 1 month ago

“Drivers were courteous, helpful & efficient. Very happy with pickup!”

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Posted 1 month ago

“Very professional. Came on time, introduced themselves and were done in 10 minutes”

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Posted 1 month ago

“Very professional, courteous, and friendly. I enjoyed them both.”

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Posted 1 month ago

“Very professional, courteous, and friendly. I enjoyed them both.”

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Posted 1 month ago

“Very fast efficient and on time!”

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Posted 1 month ago

“Communication was great, from on line sign up to the date of pickup. Would use them again.”

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Posted 1 month ago

“Horrible services, I had to schedule 2 appointments to load and unload. I had to cancel due to not moving 2 days later and a week away from scheduled appointment. LoadUp failed to mention they will keep 20% of all scheduled appointments so they kept 40% of my payment.”

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Posted 1 month ago

“Super easy and fast!”

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Posted 1 month ago

“Very easy to schedule. Very good communication with Mikaila. Quick and easy pickup. Mikaila was very polite and friendly.”

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Posted 1 month ago

“My driver was kind and helpful. He removed my items with care.”

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Posted 1 month ago

“They pick up a sleep sofa, and took it away. it took all of 5 minutes. good service.”

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Posted 1 month ago

“I was very pleased with the pickup, arrived head of schedule and were very friendly, fast & efficient, I will recommend you guys to others. Thank you”

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Posted 1 month ago

“I was very pleased with the pickup, arrived head of schedule and were very friendly, fast & efficient, I will recommend you guys to others. Thank you”

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Posted 1 month ago

“Very impressed! Came a little early but was grateful I didn't have to wait. Very polite! In and out in minutes. Will use service when needed again. I also tipped them with cash.”

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Posted 1 month ago

“Perfect job, took less than 3 hours would use them again.”

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Posted 1 month ago

“On time. Great service. Friendly”

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Posted 1 month ago

“Excellent customer service. Job well done.”

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Posted 1 month ago

“Excellent service. Easy to schedule online.”

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Posted 1 month ago

“I had a great experience with LoadUp. The employees arrived on time, and were very professional. I was so pleased that they were able to take all my items. I would definitely use LoadUp services again.👍”

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Posted 1 month ago

LoadUp is rated 4.6 based on 6,028 reviews