LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 8,148 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 8,148 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This business was quick and easy to use. Paid, scheduled, and loaded up!”

Helpful Report

Posted 2 months ago

“Quick, easy and very convenient.”

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Posted 2 months ago

“Great service They were available on our timeline, in our price range for the job we needed done Robert was professional and patient and did a good job putting our eliptical together without directions Will use them again in the future”

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Posted 2 months ago

“Great service, on time, friendly and efficient!”

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Posted 2 months ago

“Did a great job!”

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Posted 2 months ago

“So convenient online pricing and great scheduling flexibility. Even the same day is possible. The team came on time and prepared for a large furniture move. Fantastic, efficient workers. Made my day so much easier. In and out with special care of glass pieces.”

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Posted 2 months ago

“Neal was great. He contacted me first thing in the morning to let me know his schedule and kept in touch as the timing changed a little. He got the huge floppy mattress out of the house without banging into any walls, and got the new bed set up beautifully. I give him high marks.”

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Posted 2 months ago

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Posted 2 months ago

“The driver(Reuben) and the other loader were fantastic. They loaded things that I thought would never fit through the small spaces in my home with NO PROBLEMS WHATSOEVER. Reuben was very reassuring and positive. The reason for 4 stars was the inability to speak directly to a human customer assistant right away when I had to reschedule. AI??😔 VERY FRUSTRATING. The # to press for other help on menu rang for 6 minutes and I hung up. But when they finally did help me they were great. So the employees were excellent. LOAD UP CUSTOMER SERVICE CONTACT needs to improve.”

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Posted 2 months ago

“Excellent, identify we're very polite and very helpful. He did a great job. Good workers great customer service skills.”

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Posted 2 months ago

“Very professional service-provided detailed communication-”

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Posted 2 months ago

“The guys were on time, courtesy and polite!”

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Posted 2 months ago

“The mover was absolutely awesome. But y’all did a bad job of letting him know exactly what we had. I did include pictures on your website”

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Posted 2 months ago

“Great service. On time and the whole process took only 15 minutes. That included removing old mattress off frame, positioning box mattress on frame, loading old mattress on truck and box of new mattress. Both men were very polite and Efficient and we are happy customers.”

Helpful Report

Posted 2 months ago

“The mover was absolutely awesome. But y’all did a bad job of letting him know exactly what we had. I did include pictures on your website”

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Posted 2 months ago

“Excellent service. Arrived on time and were very efficient in removing my furniture. I would use them again if needed.”

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Posted 2 months ago

“My "loaders" were great! And so FAST! Highly recommend!”

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Posted 2 months ago

“I ordered a pick up between 8 am and 12 PM. They didn’t show up until 1:30 PM, but they did a great job. Took everything they were supposed to and upon leaving. They gave me a receipt.”

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Posted 2 months ago

“Easy online setup. Arrived on time and were quick to load. My only semi-issue was that I thought the price was a bit high. Would use again.”

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Posted 2 months ago

“The loader and his helper was very professional and completed the job in quick fashion.”

Helpful Report

Posted 2 months ago

LoadUp is rated 4.6 based on 8,148 reviews