LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,396 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,396 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Experience with Load Up: positive, productive and reliable. MB Stevens 1/2026”

Helpful Report

Posted 1 month ago

“Extremely prompt response and immediate scheduling! Very easy to deal with!”

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Posted 1 month ago

“Kevin my pickuper was amazing & quick! Two times now I've used load up, fantastic easy each time! Great communication & friendly service. The price couldn't be beat by any local junk hauler also.”

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Posted 1 month ago

“The guys were friendly, professional, on time and worked quickly.”

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Posted 1 month ago

“Really reasonable pricing, super good with communication, and movers were on time, friendly, honest, and quick. If needed, I'll call them again!”

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Posted 1 month ago

“The guys were friendly, professional, on time and worked quickly.”

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Posted 1 month ago

“If you truly don't offer same day pick up it shouldn't be an option. Also when rescheduled still didn't show up in the window I was given. Other than that service was fine and the pick up people were polite.”

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Posted 1 month ago

“Exceptional job! Helped us to declutter our home and downsize. Super team and no fuss. I can’t wait to use LoadUp again this summer!”

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Posted 1 month ago

“James, the person who made the delivery was great! 5 stars. But the person this morning between 8-12 didn't show up! I could tell that Bernard at Customer Svc worked hard to get someone to do the delivery. I’m glad I got the bed even if it came at 6pm. Thanks James for taking extra the job.”

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Posted 1 month ago

“on time, efficient, nice job”

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Posted 1 month ago

“Came on time and did what they said they’d do. Very professional and polite. Fair price to haul away 3 oversized area rugs.”

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Posted 1 month ago

“Easy to work with, and the people that picked up my load were great. On time, pleasant and efficient. I’d recommend them to anyone who asks.”

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Posted 1 month ago

“Great communication, even requested to come early which was great for us.”

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Posted 1 month ago

“Great communication, even requested to come early which was great for us.”

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Posted 1 month ago

“Easy to work with, and the people that picked up my load were great. On time, pleasant and efficient. I’d recommend them to anyone who asks.”

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Posted 1 month ago

“We were very happy with the 2 men that came today. Very pleasant and hard working. I was very impressed with LoadUp and the communication throughout the process. I would highly recommend your company.”

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Posted 1 month ago

“i had lots of trouble with phone issues but they stuck with me and i got my delivery nathan is wonderful please reward him the best service man i ever met thanku all so much”

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Posted 1 month ago

“LOVE THESE GUYS! Moving and had some adjustable twin bed frames no one would take. Made and appt online, very fair pricing btw, driver was here before 1! Would highly recommend these guys!!”

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Posted 1 month ago

“Shannon did an excellent job handling the box cleanup at my home today. He was professional, efficient, and went above and beyond by taking care of not only the boxes, but also other debris in the area. His attention to detail and willingness to help made the entire process easy and stress-free. I truly appreciate his extra effort and would highly recommend him.”

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Posted 1 month ago

“Loaders were kind and efficient. The work was completed very quickly.”

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Posted 1 month ago

LoadUp is rated 4.6 based on 7,396 reviews