LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,021 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,021 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Adrian was very helpful and friendly. I appreciated his assistance.”

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Posted 5 days ago

“Jose and Carlos did a great job. Thank you.”

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Posted 5 days ago

“Jose and Carlos did a great job. Thank you.”

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Posted 5 days ago

“Getting rid of our old mattress was the easiest thing ever with LoadUp! Arranged it online, left mattress outside (for $5 discount), they came first thing, loaded it, I signed a form and DONE!”

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Posted 6 days ago

“Quick and easy... The price best all the rest. Friendly ... courteous... Would do this in a heartbeat if needed. Thank you.”

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Posted 6 days ago

“Keith was excellent!”

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Posted 6 days ago

“Brian was thorough and Amazing. Thank you very much.”

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Posted 6 days ago

“Brian was thorough and Amazing. Thank you very much.”

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Posted 6 days ago

“The loader/driver William was very professional and courteous, as were his two assistants. They arrived within the estimated time window and completed the load-out quickly. In my opinion, the LoadUp online process for scheduling the job was very straightforward and I appreciated the up-front pricing. Another plus for LoadUp was they were willing to remove the items from my 2nd floor walk-up apartment (for a $10 fee). Other companies I researched would only remove items from the 1st floor (with no option to service a 2nd floor apartment).”

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Posted 6 days ago

“I used Load Up The pricing is upfront you select what you need removed there’s a $10 charge per flight of stairs if it’s coming out of your basement or stairs are involved. In some cases you can get same-day service. The workers were polite on time and determined to remove my old refrigerator from my basement I knew it would be tough but they got it done”

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Posted 6 days ago

“Excellent communication and service with fair pricing.”

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Posted 1 week ago

“Excellent communication and service with fair pricing.”

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Posted 1 week ago

“Although their arrival was a bit late, they made up for it in how quickly they were able to load up everything to be hauled away. Excellent job.”

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Posted 1 week ago

“LoadUp team arrived on-time and communication leading up to their arrival was excellent. Very efficient in moving lots of furniture out of my condo in a very short period of time. Very professional. Highly recommend.”

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Posted 1 week ago

“Assembly not completed after 4 hours but order marked completed and charged.”

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Posted 1 week ago

“Excellent service. Very polite, timely, and professional. I highly recommend.”

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Posted 1 week ago

“Excellent service. Very polite, timely, and professional. I highly recommend.”

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Posted 1 week ago

“Excellent, rapid, careful courteous and friendly and did an outstanding job.”

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Posted 1 week ago

“Very professional and courtesy”

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Posted 1 week ago

“Load Up was TERRIFIC!! Very courteous, very helpful, very efficient. We would call them again in a snap.”

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Posted 1 week ago

LoadUp is rated 4.6 based on 6,021 reviews