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LoadUp Reviews

4.6 Rating 7,394 Reviews
90 %
of reviewers recommend LoadUp
4.6
Based on 7,394 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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Great guy. Very polite and did the job quickly
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Posted 3 days ago
Setting up junk removal online was very easy and straight forward. Pricing was more than fair and they showed up the next day when they said they would and removed the junk very quickly. Highly recommend for any of your junk removal needs.
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Posted 4 days ago
i’ve used load up twice now and both times it was great, got rid of unwanted furniture without any hassle!
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Posted 4 days ago
LoadUp did an amazing job in a very timely manner!
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Posted 4 days ago
Request requested same day and came even in a snowstorm! Very polite and efficient!
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Posted 4 days ago
This service was awesome. Easy to book and service was quick! Loader was very professional.
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Posted 4 days ago
Alex and Nico were quick and professional - would definitely call again for when I need help throwing away mountains of boxes.
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Posted 5 days ago
Simply cannot say enough about this company! Totally seamless process to an overwhelming situation on my part! Highly recommend!
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Posted 5 days ago
Tony was amazing. On time and quick . Would highly recommend and use again
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Posted 5 days ago
My experience was amazing. Very reasonable pricing and my driver Yavan was on time and within one hour the job was done! Thank you so much.
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Posted 6 days ago
Gift did an excellent job both removing my older Life Cycle Stationary Bike and setting up my New Merach S-26 Bike. Very thorough and knowledgeable. Answered all my questions and addressed my concerns.
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Posted 6 days ago
I needed to get a chest of drawers and a dresser removed from my bedroom on the second floor of my house. They came on time, very professional!
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Posted 6 days ago
I had an outstanding experience with David and the team at LoadUp! Booking online was quick and seamless, and I was able to secure a next-day appointment with no hassle. I uploaded photos of the items, and within minutes they provided a quote — which was the most competitive of the three companies I contacted. They gave me a clear pickup window and arrived right on time. David and the crew were incredibly friendly, professional, and efficient — in and out in a matter of minutes. The entire process was smooth from start to finish. I highly recommend LoadUp and especially David’s team for anyone looking for reliable, affordable furniture removal!
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Posted 6 days ago
Geat communication, fast service, friendly workers. I would call them again and recommend them to a friend.
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Posted 6 days ago
Courteous, helpful and on schedule Would use again
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Posted 1 week ago
Very easy to deal with , we needed to move pick up dates and it was a very easy process. The 2 guys that picked up the items were very professional and very nice
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Posted 1 week ago
Wonderful company, on-time and great price!
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Posted 1 week ago
Great service.
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Posted 1 week ago
Kyle and Avril…husband and wife duo were professional and communicated with me from before they arrive till they left. They were very pleasant to work with and they truly did a great job! I highly recommend! Thank you so much!
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Posted 1 week ago
It was very easy to set up and the customer service is great. Not a 5 for two reasons: 1- Driver was late and didn’t call, and 2- I maybe foolishly believed that they try to donate stuff, but the driver told me it was going straight to the dump. (This was large furniture in New York City— might be different elsewhere)
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Posted 1 week ago
LoadUp is rated 4.6 based on 7,394 reviews