LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,719 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,719 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Professional, punctual, and a good attitude, i will recommend them to my neighbors”

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Posted 3 days ago

“This was the cheapest best and most efficient removal I have ever experienced. Saved me and my neighbors and helpers much anguish back pain truck rental hauling etc.”

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Posted 3 days ago

“Michael was great”

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Posted 3 days ago

“The loader contacted us when appropriate, arrived on time, was very friendly and professional. He did everything he was expected to do and more!”

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Posted 4 days ago

“They did a great job removing an old daybed frame”

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Posted 4 days ago

“This company is so professional and kept me updated so often which I was not expecting. The service was so good and beyond my expectations I have already passed along their contact info to three people.”

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Posted 4 days ago

“LoadUp made getting rid of my old loveseat incredibly easy — fast, friendly, and completely hassle‑free. They kept me updated every step of the way with clear notifications about when they’d arrive, showed up right on time, and handled the removal with real efficiency. The crew was upbeat and professional, making the whole experience surprisingly pleasant. I’m genuinely impressed with how smooth the process was and will definitely consider using them again for future haul‑away needs.”

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Posted 4 days ago

“I had to call due to the first appointment was not kept.”

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Posted 5 days ago

“Ran 1.5 hours late, otherwise fine.”

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Posted 1 week ago

“Ran 1.5 hours late, otherwise fine.”

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Posted 1 week ago

“The person who came to take my mattress and topper was very nice, polite and did a great job. However I chose a date and time to pick up these items . No one came between 8-12pm as I asked. When I called, a machine said that they will search for another driver and was it okay to extend the pick-up time till 8pm. I wanted the items gone so wasting my whole day I guess was not okay but what else can you do. Then at 7:30pm someone arrived. This system of finding drivers to do the job on the day requested is absurd. There must be a better way.”

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Posted 1 week ago

“Originally given a window of 8a.m-12p.m that was changed to anytime up till 8 p.m. They did not arrive until 9:30 p.m. Though they were very efficient once they got here. Latoya did keep me informed of delays,which I appreciated.”

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Posted 1 week ago

“On time, great service, friendly knowledgable and trustworthy!”

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Posted 1 week ago

“Clean, fast, and great work”

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Posted 1 week ago

“Thank you for your good services.”

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Posted 1 week ago

“Requested a custom removal service using pictures to identify exact amount. Remover was sent with incorrect size truck and did not complete the job. LoadUp refuses to provide an answer as to why they cannot have someone return to complete the work or refund a reasonable amount. Be weary of this scam.”

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Posted 1 week ago

“It was very easy to schedule my king size matress set up and removal. Jack showed up at the beginning of my appointment window. So I didn't have to wait 4 hrs. Everything worked perfectly and he hauled all packing materials away.”

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Posted 1 week ago

“Great experience, exceeding expectations. I recommend them highly”

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Posted 1 week ago

“The movers were friendly and efficient. It only took a few minutes to move the furniture out.”

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Posted 1 week ago

“The friendly Duo were very helpful. They communicated well. Went above and beyond. They were very caring and patient. I would use them again.”

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Posted 1 week ago

LoadUp is rated 4.6 based on 7,719 reviews