LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,025 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,025 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Very polite, timely, and professional. I highly recommend.”

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Posted 1 week ago

“Excellent, rapid, careful courteous and friendly and did an outstanding job.”

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Posted 1 week ago

“Very professional and courtesy”

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Posted 1 week ago

“Load Up was TERRIFIC!! Very courteous, very helpful, very efficient. We would call them again in a snap.”

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Posted 1 week ago

“Great communication and timely”

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Posted 1 week ago

“Everyone was so helpful and friendly!😊”

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Posted 1 week ago

“Tiera was very knowledgable and helpful! The process to create the order was very simple on the website. Tara was very communicative, arrived when she said she would, and got everything into her truck and out of here!”

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Posted 1 week ago

“I hope 5 was the best cause these people were amazing. Nice couple, extremely helpful, and went beyond to help remove a door a door opener, so it wouldn’t get hit with the new refrigerator coming in the door. Very conscientious and very tidy.!!!!”

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Posted 1 week ago

“Great website/fast service/workers were terrific. I highly recommend Load-Up.”

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Posted 1 week ago

“Service was wonderful from the moment of the appointment until the pick up, text were on time and with the right information, pick was on time and clean the driver and helper nice person's and very polite, very happy for the service 👍👍”

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Posted 1 week ago

“Paul was professional and swift. thank you!”

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Posted 1 week ago

“Super easy, the driver was great and communicated well!”

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Posted 1 week ago

“Ben showed up with a helper and went right to work. The job took a bit longer than he had originally thought. Regardless the worked hard and got it done. I would use them again!”

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Posted 1 week ago

“Austin and his team with LoadUp were a gift from the Universe. So so grateful for all the Hard work, stick-to-it persistence, and Amazing customer service satisfaction. He deserves a raise $$$$ I will definitely be referring LoadUp eg Austin from GA.”

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Posted 2 weeks ago

“Joseph was great and very helpful and kind.”

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Posted 2 weeks ago

“Rob and the guys were amazing thank you guys really helped me out with all my needs!!”

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Posted 2 weeks ago

“Marvin was a real gentleman and very helpful with my mess. He stayed with the job and managed to win a friend, all at the same time! Thank you, Marvin!!”

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Posted 2 weeks ago

“Collector was very polite and did a great job”

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Posted 2 weeks ago

“The LoadUp team was excellent! There were spiders in the cinder blocks but Sheena worked through it by purchasing spider spray. The other team members disassembled the rigid plastic cover and used it to transport the 90 some cinder blocks. Very good teamwork. The team was cheerful, friendly and hard working and would not leave until the job was done - despite the spiders.”

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Posted 2 weeks ago

“The LoadUp team was excellent! There were challenges with this removal, but they handled it very well. There were spiders in the cinder blocks but Sheena handled it by purchasing spider spray (indoor/outdoor). I suggested they finish it on a different day but Sheena and the others worked until it was finished. The team also disassembled the rigid cover and put it on the ground to make the transport easier of the cinder blocks in their small cart. I was so happy to get this task done by this cheerful, friendly and hard working team. They're the best!”

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Posted 2 weeks ago

LoadUp is rated 4.6 based on 6,025 reviews