LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,175 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,175 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Loader did not show and could not be reached by phone the original scheduled day. Today even though I told sleeper sofa only one person came. I am a widow. If my son hadn’t not been here there’s is no way one person could have completed the job. The loader today was very nice”

Helpful Report

Posted 1 week ago

“Load up will always be my go to company for junk removal. I will be using them shortly and you can’t beat the price and efficiency”

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Posted 1 week ago

“The guys were friendly and professional! They even carried the new mattress (in a box) upstairs and put in the same room where they had removed the old mattress and springs. Fantastic job!!”

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Posted 1 week ago

“They were communicative throughout the day and very respectful. They did do a little damage to my front door, but nothing a little buff and repaint can’t fix.”

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Posted 1 week ago

“Great customer service quick and efficient”

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Posted 1 week ago

“I used this company twice. They have reasonable prices and shows up on time. They give ample updates of when they’re arriving. Very efficient and professional.”

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Posted 1 week ago

“The guys were very helpful, professional and efficient. The scheduling was easy with quick service(pickup) turn around time. I would highly recommend, they really helped me deal with debris removal in a pinch!”

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Posted 1 week ago

“Very professional drivers and movers and they arrived when they said they would. They cleaned up the area as they were leaving.”

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Posted 1 week ago

“Lorenzo arrived on time and got the job done. Will be using LoadUp again in the future.”

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Posted 1 week ago

“Showed up on time and we're very efficient”

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Posted 2 weeks ago

“Was very pleased with the handling of the items they were very heavy it took a lot of muscle to get that table out it was quartz and weighed a ton never mind the pedestal it was attached to.”

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Posted 2 weeks ago

“Excellent service! Arrived exactly when they said they would, pick up driver was friendly and professional. Absolutely no problem whatsoever. Very impressed with this service”

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Posted 2 weeks ago

“Levy and his team were great.”

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Posted 2 weeks ago

“Appointment scheduled for morning. They had to change it late in the day. Not happy about it.”

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Posted 2 weeks ago

“Very professional”

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Posted 2 weeks ago

“HE was great. Friendly and took care of making sure it was a very great experience”

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Posted 2 weeks ago

“All crews were awesome! They did a wonderful job and they kept clean the space after removing all stuff I requested. I love their work and I love all crews! I am so happy to know them today :) Thank you very much for all your kind works! Thank you!!”

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Posted 2 weeks ago

“Quick and professional. Friendly staff knew what they were doing. Excellent!”

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Posted 2 weeks ago

“I was very impressed with the loaders. They did an excellent job”

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Posted 2 weeks ago

“The day of delivery went just fine, Slik did an excellent job. But delivery was supposed to be the Saturday before and it got cancelled at the last minute because you couldn't make arrangements for a deliveryman, after I waited around all afternoon. So a good, not a very good.”

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Posted 2 weeks ago

LoadUp is rated 4.6 based on 7,175 reviews