LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,394 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,394 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kyle and Avril…husband and wife duo were professional and communicated with me from before they arrive till they left. They were very pleasant to work with and they truly did a great job! I highly recommend! Thank you so much!”

Helpful Report

Posted 1 week ago

“It was very easy to set up and the customer service is great. Not a 5 for two reasons: 1- Driver was late and didn’t call, and 2- I maybe foolishly believed that they try to donate stuff, but the driver told me it was going straight to the dump. (This was large furniture in New York City— might be different elsewhere)”

Helpful Report

Posted 1 week ago

“Pablo was very nice he was nit rushed to get to the next customer. He took his time and was respectful of others in the building while going down 3 flights of stairs with the dolly. Thank you so much for helping me with the removal.”

Helpful Report

Posted 1 week ago

“Booking was simple and I needed a sectional gone before delivery of my new furniture and everything ran fine and on time. Communication could be a bit better perhaps with what you see online as far as the status but my experience was just fine and the loaders were on time and very polite.”

Helpful Report

Posted 1 week ago

“The team that was sent did an outstanding job removing a garage full of cardboard boxes and packing papers. They quickly and efficiently broke the boxes down and used large boxes to compress the paper into.”

Helpful Report

Posted 1 week ago

“I was looking online for a local company to remove an old mattress. I contacted load up and received a response within minutes. Furthermore, they opened a text thread with me and we communicated back-and-forth to lockdown the details and answer any additional questions. I felt like they were very responsive, and very helpful. My removal took place in the timeframe. I scheduled it. The team assigned to come get the mattress communicated very well with me and everything went smoothly. I would highly recommend LoadUp .”

Helpful Report

Posted 1 week ago

“Absolute worthless company. One piece of a couch and not even a full section drug across my wood floor. 8 foot scratch right before I am planning to list the house… all they can say is sorry. Worthless help They could offer to polish the floor but nothing.”

Helpful Report

Posted 1 week ago

Helpful Report

Posted 1 week ago

“Came and picked up within time frame, good communitcation.”

Helpful Report

Posted 1 week ago

“I am very pleased with LoadUp and the employee that came to pick up. I will definitely use them again if the need arises...Eric was polite, friendly, and got the job done quickly.”

Helpful Report

Posted 1 week ago

“i’ve used load up twice now and both times it was great, got rid of unwanted furniture without any hassle!”

Helpful Report

Posted 1 week ago

“Wonderful from start to finish with reasonable pricing, quick to schedule and punctual pick up. I would highly recommend this company to anyone!”

Helpful Report

Posted 1 week ago

“The workers were polite n friendly”

Helpful Report

Posted 1 week ago

“Moving team was right on time. They were professional and a pleasure to work with.”

Helpful Report

Posted 1 week ago

“My experience was amazing. Very reasonable pricing and my driver Yavan was on time and within one hour the job was done! Thank you so much.”

Helpful Report

Posted 1 week ago

“Excellent service”

Helpful Report

Posted 1 week ago

“Super respectful, quick, and helpful!”

Helpful Report

Posted 1 week ago

“Jorge Asquel and his team, were efficient, friendly and courteous. I'd hire them again.”

Helpful Report

Posted 1 week ago

“Very professional.”

Helpful Report

Posted 1 week ago

“very friendly, very quick”

Helpful Report

Posted 1 week ago

LoadUp is rated 4.6 based on 7,394 reviews