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LoadUp Reviews

4.6 Rating 7,561 Reviews
90 %
of reviewers recommend LoadUp
4.6
Based on 7,561 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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Geat communication, fast service, friendly workers. I would call them again and recommend them to a friend.
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Posted 1 month ago
Courteous, helpful and on schedule Would use again
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Posted 1 month ago
Very easy to deal with , we needed to move pick up dates and it was a very easy process. The 2 guys that picked up the items were very professional and very nice
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Posted 1 month ago
Wonderful company, on-time and great price!
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Posted 1 month ago
Great service.
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Posted 1 month ago
Kyle and Avril…husband and wife duo were professional and communicated with me from before they arrive till they left. They were very pleasant to work with and they truly did a great job! I highly recommend! Thank you so much!
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Posted 1 month ago
It was very easy to set up and the customer service is great. Not a 5 for two reasons: 1- Driver was late and didn’t call, and 2- I maybe foolishly believed that they try to donate stuff, but the driver told me it was going straight to the dump. (This was large furniture in New York City— might be different elsewhere)
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Posted 1 month ago
Kyle and Avril…husband and wife duo were professional and communicated with me from before they arrive till they left. They were very pleasant to work with and they truly did a great job! I highly recommend! Thank you so much!
Helpful Report
Posted 1 month ago
It was very easy to set up and the customer service is great. Not a 5 for two reasons: 1- Driver was late and didn’t call, and 2- I maybe foolishly believed that they try to donate stuff, but the driver told me it was going straight to the dump. (This was large furniture in New York City— might be different elsewhere)
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Posted 1 month ago
Pablo was very nice he was nit rushed to get to the next customer. He took his time and was respectful of others in the building while going down 3 flights of stairs with the dolly. Thank you so much for helping me with the removal.
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Posted 1 month ago
Booking was simple and I needed a sectional gone before delivery of my new furniture and everything ran fine and on time. Communication could be a bit better perhaps with what you see online as far as the status but my experience was just fine and the loaders were on time and very polite.
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Posted 1 month ago
The team that was sent did an outstanding job removing a garage full of cardboard boxes and packing papers. They quickly and efficiently broke the boxes down and used large boxes to compress the paper into.
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Posted 1 month ago
I was looking online for a local company to remove an old mattress. I contacted load up and received a response within minutes. Furthermore, they opened a text thread with me and we communicated back-and-forth to lockdown the details and answer any additional questions. I felt like they were very responsive, and very helpful. My removal took place in the timeframe. I scheduled it. The team assigned to come get the mattress communicated very well with me and everything went smoothly. I would highly recommend LoadUp .
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Posted 1 month ago
Absolute worthless company. One piece of a couch and not even a full section drug across my wood floor. 8 foot scratch right before I am planning to list the house… all they can say is sorry. Worthless help They could offer to polish the floor but nothing.
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Posted 1 month ago
I was looking online for a local company to remove an old mattress. I contacted load up and received a response within minutes. Furthermore, they opened a text thread with me and we communicated back-and-forth to lockdown the details and answer any additional questions. I felt like they were very responsive, and very helpful. My removal took place in the timeframe. I scheduled it. The team assigned to come get the mattress communicated very well with me and everything went smoothly. I would highly recommend LoadUp .
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Posted 1 month ago
Came and picked up within time frame, good communitcation.
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Posted 1 month ago
I am very pleased with LoadUp and the employee that came to pick up. I will definitely use them again if the need arises...Eric was polite, friendly, and got the job done quickly.
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Posted 1 month ago
i’ve used load up twice now and both times it was great, got rid of unwanted furniture without any hassle!
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Posted 1 month ago
Wonderful from start to finish with reasonable pricing, quick to schedule and punctual pick up. I would highly recommend this company to anyone!
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Posted 1 month ago
The workers were polite n friendly
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Posted 1 month ago
LoadUp is rated 4.6 based on 7,561 reviews