LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,561 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,561 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazed how quick the services were. Inquired late in the day and was able to schedule pick up the very next day. Kept up date and arrival was at the scheduled time. Would use again!”

Helpful Report

Posted 2 months ago

“These folks were fantastic from the time I called and scheduled a next day pickup of residual furniture I couldn't fit in my POD. The step-by-step text communication was flawless, and web site was very useful and user friendly. I was able to cancel a 55-inch TV I decided to remove from the list and give to a friend, I'm hoping they reduced the $50 cost and credited my charge card. The overall cost was quite reasonable considering the urgency and expediency. I do hope anything of value to someone else in need is considered instead of just dumping items. Again... Great service and customer support!”

Helpful Report

Posted 2 months ago

“Kept me informed of ETA with updates and lead person. Notified me upon arrival. Knowledgeable on how to dissemble the large couch Very efficient. Happy customer.”

Helpful Report

Posted 2 months ago

“Great job ! Very happy with the crew and the service.”

Helpful Report

Posted 2 months ago

“The driver and crew were efficient and kind. They moved a dozen items through dirt and snow though some items dropped. The items and dolly left the wooden deck stairs scratched with some gashes. If this crew was headed to the dump, the method of movement would not be an issue; however, I booked this service specifically since most of the items could be donated. After being in snow or dirt or dropping and getting more damaged, this was not possible, which is disappointing. The next time I have items for the dump, I would be very happy to rebook this crew and use the loadup service.”

Helpful Report

Posted 2 months ago

“The loader, Brandon, was great: on time, friendly & courteous & efficient ...”

Helpful Report

Posted 2 months ago

“The task was done with great courtesy”

Helpful Report

Posted 2 months ago

“Very fast and professional service. Everything was handled smoothly and efficiently. I would definitely use LoadUp again.”

Helpful Report

Posted 2 months ago

“Very good person who came for job He did excellent job, will recommend”

Helpful Report

Posted 2 months ago

“Nicholas was very polite and professional. The removal of our recliner sofas was easy and they were very careful to not mark the walls, floor or doors during the move. If I need more items removed, I would definitely call again.”

Helpful Report

Posted 2 months ago

“I would have given you a five except the loaders had to come out two times because the first set of loaders didn’t have any tools and it took tools to take the treadmill apart. I received a personal call from your company who alerted one of their teams that were out on the road to come out and pick the treadmill up which they did and I was very appreciative and I would definitely recommend you guys now that I know about you.”

Helpful Report

Posted 2 months ago

“They arrived on time and were very courteous and professional. They came provided the service and left no time was wasted. In and out very good.”

Helpful Report

Posted 2 months ago

“They were amazing and SUPER PROFESSIONAL! They handled the assignment flawlessly”

Helpful Report

Posted 2 months ago

“Service was amazing, I highly recommend. Christian took care of my mattress removal efficiently!”

Helpful Report

Posted 2 months ago

“Will make sure to serve customers, very professional and courteous. Very satisfied!”

Helpful Report

Posted 2 months ago

“Timely and didn't scratch my walls. Thank you! Very good service!!”

Helpful Report

Posted 2 months ago

“The company was on time as well as completing the job quickly.”

Helpful Report

Posted 2 months ago

“My only issue was that there was no communication during my 4 hour window about arrival time and they did arrive but 90 minutes late.”

Helpful Report

Posted 2 months ago

“The delivery person who came to picked up a matress was acted like a program-robot, the way I felt. I had a small wooden bookshelf, 13" x 30" small bookshelf on top of a shelf. It was out of my reach with my height. I asked this tall guy, if he could move it to the desk next to where I could reach, but he couldn't do it. It's light and it would only took less than a few seconds to do it. Either this person or the company, they seemed running the business under severe restricted rules with a zero room for humanity.”

Helpful Report

Posted 2 months ago

“Raul was fast professional and did an awesome job!!”

Helpful Report

Posted 2 months ago

LoadUp is rated 4.6 based on 7,561 reviews