LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,035 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,035 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lazaro was very punctual, professional and efficient. Could not have asked for better service”

Helpful Report

Posted 2 months ago

“This service is amazing! Kudos to designed the app! Great experience. Really professional and courteous staff from beginning to end. And my “loader” Yordanis was just super! Highly recommend this company. 👍🤗”

Helpful Report

Posted 2 months ago

“Using Loadup was great , Jose did a quick and easy pick up!”

Helpful Report

Posted 2 months ago

“Jonathas and his partner were absolutely perfect, I couldn't be more pleased with the service I got. They were very professional, courteous, great communicators, and ON TIME!! I would highly recommend them for any service they offer.”

Helpful Report

Posted 2 months ago

“Great guys.. they went above and beyond”

Helpful Report

Posted 2 months ago

“Thank you to Jonathas!! Great help, speedy set up!”

Helpful Report

Posted 2 months ago

“Professional services rendered. Would highly recommend!”

Helpful Report

Posted 2 months ago

“I am SO HAPPY with this service! Never used one before, but will recommend to everyone! Everything I asked my two helpers to do, they did with a smile. They completed everything and more in the hour I hired them for. I would absolutely use them again, and request Desmond and the helper he brought. Thank you Loadup!!”

Helpful Report

Posted 2 months ago

“Thank you to Jonathas!! Great help, speedy set up!”

Helpful Report

Posted 2 months ago

“We paid $180 for removal and set up of a king size mattress. You sent one man for an obvious 2 man job. Therefore to make this happen my 67 year old husband had to help remove and set up the new mattress. Maybe the loader could have done it himself, but, it would have meant dragging the mattress and would have scratched our new hardwood floors. And that would have been a disaster. Disappointing.”

Helpful Report

Posted 2 months ago

“Onye & Malcolm showed up on time were very respectful & did a great job. I would recommend them.”

Helpful Report

Posted 2 months ago

“Crew was inexperienced and did not know how to handle a problem with the order when it was unpacked. Box spring was defective and crew did not know how to address the issue. Crew was not equipped with shoe covers and it was raining outside.”

Helpful Report

Posted 2 months ago

“Two young men came and removed the old mattress. This process lasted just five minutes. We are very satisfied with their performance.”

Helpful Report

Posted 2 months ago

“What a lovely experience! So easy and the movers who showed up were right on time! They were very courteous and efficient. The other great thing was the constant communication from beginning to end offered by Upload. Thank you!”

Helpful Report

Posted 2 months ago

“excellent service!”

Helpful Report

Posted 2 months ago

“This gentleman (Vernon Monday) went above & beyond! He handled a heavy mattress all by himself! I recommend him highly!!”

Helpful Report

Posted 2 months ago

“Excellent experience. 2professional and pleasant gentleman showed up after letting me know in time. Went straight to work. Very pleased with the entire process. Just placed the pickup yesterday. Couldn’t ask for better.”

Helpful Report

Posted 2 months ago

“Oscar did a great job! Per my request, he contacted me about 20 minutes before arrival. He was punctual. He cleaned up a bit of dust left by my worn mattress. By himself, he removed my old king mattress and box springs and set up the new foundation and mattress. 100% positive.”

Helpful Report

Posted 2 months ago

“Above and beyond, they come and took my old fridge next day, no hassle no worries on my behalf..I highly recommend loadup junk to everyone.”

Helpful Report

Posted 2 months ago

“The driver was on time plesant snd eorked hard! He is awesome! Deserves a raise!”

Helpful Report

Posted 2 months ago

LoadUp is rated 4.6 based on 6,035 reviews