LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 8,148 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 8,148 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“If you ever miss trash day or need junk removed, I highly recommend LoadUp. They are fast, professional, and hassle-free!”

Helpful Report

Posted 3 months ago

“On time, took wverything, no extra charges”

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Posted 3 months ago

“I ordered a mattress from Wink for a disabled family member. LoadUp was the organization that was to set up the new bed and remove the old bed. The cost of that service was $275. The service was scheduled on July 5 for 8 days later (7/13 between 8 and noon). I got a call at 10:30am stating they could not make the morning window but they would absolutely take care of it by the end of the day. At around 7:30pm, I called to get an update and was told that they couldn't guarantee the service and that none of their contractors accepted the job. It's not like we scheduled this last minute. There was over a week of lead time. I have no faith in this company and their ability to deliver on their service promises. Communication was poor, and if you tell me you're going to do something after you already missed one commitment, you can't just no-call, no-show. Fool me once... Stay away from LoadUp. They may have a good network elsewhere, but watch out if you're in the Asheville area of Western North Carolina.”

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Posted 3 months ago

“They were punctual, friendly and knowledgeable. Got my items loaded quickly”

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Posted 3 months ago

“Tyron was just wonderful. He was respectful, knowledgeable, and careful of my property. Tyron, thanks very much for a great job!”

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Posted 3 months ago

“Tyron was just wonderful. He was respectful, knowledgeable, and careful of my property. Tyron, thanks very much for a great job!”

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Posted 3 months ago

“Excellent, quick, professional pickup. Thank you very much.”

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Posted 3 months ago

“Company/Driver gave continual feedback thru the day updating where they were and pick up times. Michael came within the allotted time and was friendly and efficient.”

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Posted 3 months ago

“Fast, efficient service. Would use again! Great prices for couch haul pickup service.”

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Posted 3 months ago

“The loaders were on time and finished exactly 1 hour. Friendly and positive. I definitely will use service again and let friends and family know about my experience with upload services!😊”

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Posted 3 months ago

“Luis and Ivan were great! Very polite and real tough dudes! Moved a 250lb vanity up a curved staircase and into the bathroom exactly where I wanted it. Excellent job!”

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Posted 3 months ago

“The service from the loaders was excellent. They were efficient and very nice. Had some initial issues with scheduling where I wasn't immediately notified that the loaders had to be reassigned. This delayed the agreed-upon time for over an hour.”

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Posted 3 months ago

“They came loaded no questions..very quick.and very happy...”

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Posted 3 months ago

“Coordinated paint pick up in under 24 hours. Communication was professional and very responsive”

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Posted 3 months ago

“This was my second time using LoadUp and they far exceeded my expectations. They did an amazing job loading our stuff into a POD and I couldn’t be happier.”

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Posted 3 months ago

“They were very flexible and accommodating when there was an error in the scheduling time and was able to find a replacement the same day. The loaders were timely and efficient. Prices were very affordable. Would use them again!”

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Posted 3 months ago

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Posted 3 months ago

“They let me know who my loader was and gave me a phone number in case I need to talk to him. The loader gave me an estimated time of arrival. I was also able to track my loader. I was informed when the loader had arrived. Excellent service.”

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Posted 3 months ago

“The team did a wonderful job of removing my furniture today. Efficient swift and professional I will be recommending your company to my friends. Thank you.”

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Posted 3 months ago

“The folks were here on time and even a little earlier. Louis was awesome and got our couch, large coffee table and two chairs in less than 30 minutes! The pricing was very reasonable and we will definitely use them again!”

Helpful Report

Posted 3 months ago

LoadUp is rated 4.6 based on 8,148 reviews