LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,892 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,892 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Arrived on time. Courteous, pleasant. They were prepared to remove two heavy items. We are grateful that there is this service available”

Helpful Report

Posted 2 months ago

“Arrived on time. Courteous, pleasant. They were prepared to remove two heavy items. We are grateful that there is this service available”

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Posted 2 months ago

“Juan my loader was amazing, super fast and helped me out tremendously.”

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Posted 2 months ago

“Arrived on time. Courteous, pleasant. They were prepared to remove two heavy items. We are grateful that there is this service available”

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Posted 2 months ago

“Juan my loader was amazing, super fast and helped me out tremendously.”

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Posted 2 months ago

“Nickolas was terrific! He had the couch loaded And ready to go quickly! Thank you so much ! And thank you Nickolas!”

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Posted 2 months ago

“On time & very nice.”

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Posted 2 months ago

“LoadUp was so easy! I've never had such a great experience with communication and service from a provider before. I needed a reclining couch and loveseat hauled away to make room for my new modular sectional. Both the company and the driver kept me posted, via text, once my order was in the system. I got to choose from 3 four hour windows. I received texts the day before and the day of, from the driver, Oleksandr. He zeroed in on the time he planned on being at my house. One hour before he let me know his ETA. He was on time and loaded up and secured the items within 15 minutes. He was really nice, and most of all, on time! No waiting around for a text from the provider. I will keep their card and if I ever need help with anything, I will definitely use them again. ☆☆☆☆☆ GREAT EXPERIENCE! Thank you LoadUp! Liza”

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Posted 2 months ago

“I wanted to take a moment to share my experience with the recent furniture pickup service. The team did an amazing job from start to finish. They were very punctual and kept me informed of their estimated arrival time, which I greatly appreciated. Upon arrival, they were professional, efficient, and handled everything with care. Within no time, all of the furniture was loaded, and they made sure to have me verify that everything had been gathered before leaving. That attention to detail really stood out. Overall, it was a smooth and stress-free experience. I would absolutely recommend this team and use their services again. Thank you again for the excellent service.”

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Posted 2 months ago

“3 Although the team worked very hard they brought no supplies for the clean out We gave the gloves, bags, masks and brooms They would not have been able to do the job without the supplies I did”

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Posted 2 months ago

“Quick service, friendly staff, easy pickup”

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Posted 2 months ago

“Amazing service and communication! LoadUp sent me texts the day-of with updates on where the truck was. They were able to come earlier than expected, which worked great for me. The people who moved my furniture were very quick and helpful. Overall, a swift and dependable service. Will definitely be using LoadUp again.”

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Posted 2 months ago

“Good and reliable friendly services, Thank you so much”

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Posted 2 months ago

“Awesome, friendly service no confusion. Everyone did what they said. They were supposed to do excellent”

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Posted 2 months ago

“They were very professional fast and courteous.”

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Posted 2 months ago

“Awesome, friendly service no confusion. Everyone did what they said. They were supposed to do excellent”

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Posted 2 months ago

“They scheduled for my pickup in the time frame I could do it . The driver gave me a call to let me know he was enroute and they were quick with removal.”

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Posted 2 months ago

“Very happy”

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Posted 2 months ago

“I had the worst experience with this company. They are only offering me a 50% refund. They never picked up the mattress another company did and they are only offering me a 50% refund saying that I canceled when they clearly shared my information with someone I only booked one pick up. I would never do business with such a company that seems like a scam and now I am out $57 .”

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Posted 2 months ago

“They first went to the wrong house. When they made it to my house they scratched the walls and spilled water all over the stairs”

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Posted 2 months ago

LoadUp is rated 4.6 based on 7,892 reviews