LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,561 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,561 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Arrived precisely at the requested time.”

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Posted 2 months ago

“Excellent work”

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Posted 2 months ago

“During this cold weather my internet connection was near non-existent but this company worked with me and got things done.”

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Posted 2 months ago

“My scheduled pickup window was between 12-4p but the loader assigned to me didn’t show up until 9:30p. Only one loader showed up, so I ended up helping him bring all of my items down to the truck. For how much I paid for this pickup, I expected them to be relatively on time.”

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Posted 2 months ago

“Picked up in a timely manner. Professional and friendly. Thanks 😊”

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Posted 2 months ago

“Communication was excellent and they were on time and very professional. I would use them again”

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Posted 2 months ago

“Picked up an old mattress with ease.”

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Posted 2 months ago

“The workers were respectful and professional. They worked very carefully, quietly and methodically with handling my furniture. I hope some of my furniture goes to charity. I plan to use Loadup in the future.”

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Posted 2 months ago

“Great service and they kept you updated on time they would be there. Would recommend them to anyone!”

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Posted 2 months ago

“Elias and Kevin were right on time and very proficient and skilled in assembling mattress and base and insuring all worked; also very personable and so considerate and helpful in moving items which I couldn’t do to prepare for the delivery (as due for back surgery next week). So anppreciated their help annd anttitude. Outstanding service!”

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Posted 2 months ago

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Posted 2 months ago

“Load up picked up my mattress that is getting returned to the manufacturer. The person who picked up the mattress dragged the corner of the mattress across the pavement. I worry that we will not receive a full refund for the mattress due to damage. Does LoadUp cover the cost of the damage if a full refund is denied?”

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Posted 2 months ago

“The best! Good price...on time..no issues!”

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Posted 2 months ago

“Excellent service. Very professional and thorough ❤️❤️❤️”

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Posted 2 months ago

“Excellent service. Very professional and thorough ❤️❤️❤️”

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Posted 2 months ago

“Excellent service. Very professional and thorough ❤️❤️❤️”

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Posted 2 months ago

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Posted 2 months ago

“Superior service! Communication with staff was excellent upon placing order. Ask for Evan, Mary or Chris for listing items and receiving estimate. The gentlemen who arrived for removal were extremely polite, efficient and very solicitous to protect walls and ceiling. They left my basement swept and clean. Highly recommend this company.”

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Posted 2 months ago

“They did a great job. Punctuality and professionalism.”

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Posted 2 months ago

“Excellent customer service. On time and super efficient. Highly recommend!”

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Posted 2 months ago

LoadUp is rated 4.6 based on 7,561 reviews