LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 8,036 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 8,036 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“The loader contacted us when appropriate, arrived on time, was very friendly and professional. He did everything he was expected to do and more!”

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Posted 3 months ago

“They did a great job removing an old daybed frame”

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Posted 3 months ago

“This company is so professional and kept me updated so often which I was not expecting. The service was so good and beyond my expectations I have already passed along their contact info to three people.”

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Posted 3 months ago

“LoadUp made getting rid of my old loveseat incredibly easy — fast, friendly, and completely hassle‑free. They kept me updated every step of the way with clear notifications about when they’d arrive, showed up right on time, and handled the removal with real efficiency. The crew was upbeat and professional, making the whole experience surprisingly pleasant. I’m genuinely impressed with how smooth the process was and will definitely consider using them again for future haul‑away needs.”

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Posted 3 months ago

“I had to call due to the first appointment was not kept.”

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Posted 3 months ago

“Ran 1.5 hours late, otherwise fine.”

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Posted 3 months ago

“Ran 1.5 hours late, otherwise fine.”

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Posted 3 months ago

“The person who came to take my mattress and topper was very nice, polite and did a great job. However I chose a date and time to pick up these items . No one came between 8-12pm as I asked. When I called, a machine said that they will search for another driver and was it okay to extend the pick-up time till 8pm. I wanted the items gone so wasting my whole day I guess was not okay but what else can you do. Then at 7:30pm someone arrived. This system of finding drivers to do the job on the day requested is absurd. There must be a better way.”

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Posted 3 months ago

“Originally given a window of 8a.m-12p.m that was changed to anytime up till 8 p.m. They did not arrive until 9:30 p.m. Though they were very efficient once they got here. Latoya did keep me informed of delays,which I appreciated.”

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Posted 3 months ago

“On time, great service, friendly knowledgable and trustworthy!”

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Posted 3 months ago

“Clean, fast, and great work”

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Posted 3 months ago

“Thank you for your good services.”

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Posted 3 months ago

“Requested a custom removal service using pictures to identify exact amount. Remover was sent with incorrect size truck and did not complete the job. LoadUp refuses to provide an answer as to why they cannot have someone return to complete the work or refund a reasonable amount. Be weary of this scam.”

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Posted 3 months ago

“It was very easy to schedule my king size matress set up and removal. Jack showed up at the beginning of my appointment window. So I didn't have to wait 4 hrs. Everything worked perfectly and he hauled all packing materials away.”

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Posted 3 months ago

“Great experience, exceeding expectations. I recommend them highly”

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Posted 3 months ago

“The movers were friendly and efficient. It only took a few minutes to move the furniture out.”

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Posted 3 months ago

“The friendly Duo were very helpful. They communicated well. Went above and beyond. They were very caring and patient. I would use them again.”

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Posted 3 months ago

“The loader and his assistant were on time, very knowledgeable and got the sofa bed out and away. 5 stars to them.”

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Posted 3 months ago

“Most Excellent communication, on time, worked hard, great experience with laborers!”

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Posted 3 months ago

“The loaders were on time and were fantastic! So grateful Ike for their assistance!”

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Posted 3 months ago

LoadUp is rated 4.6 based on 8,036 reviews