LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,044 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,044 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Load-Up for your great service! I came across your information while searching the internet after several estimates and inquiries I was just about ready to give up and your business logo came up and I decided to give you all a call best decision ever. Load-Up is very reasonable and not stacked with fees.... Two men one hour 149.00. The loaders we're very professional and skilled I am very satisfied with the service that I received. I would highly recommend Load-Up to anyone who is looking for professional workers at a reasonable price....”

Helpful Report

Posted 2 months ago

“It was easy to schedule, the driver arrived in the window, was so fast, careful, and professional. Thank you for a great experience!”

Helpful Report

Posted 2 months ago

“Loaders were on time and stayed in touch prior to arrival. They were courteous and professional. They were very careful with our time and in a very short period of time they were done! I highly recommend them and will use them again. Thank you!”

Helpful Report

Posted 2 months ago

“Mike and Victor were awesome!! We greatly appreciate your team and Brooklyn Mattress . Thank you”

Helpful Report

Posted 2 months ago

“Awesome crew. They worked so hard and did a fantastic job. This is just a sample!!”

Helpful Report

Posted 2 months ago

“Mike and Victor were wonderful! God bless them and Brooklyn Mattress for making this happen. Two old people are extremely happy. Thank you.”

Helpful Report

Posted 2 months ago

“Reuben and his father were professionals! Thanks again!”

Helpful Report

Posted 2 months ago

“Amazing team. Very quick and easy removal of my several pieces of furniture. They came within the time window assigned and communicated well.”

Helpful Report

Posted 2 months ago

“Great service”

Helpful Report

Posted 2 months ago

“Nice older guys but this was their first job. They came with only a load blanket and no dolly or cart to move furniture. They had to drive about 80 miles one way to do the job, and the primary loader had to find a friend to help him. They worked hard and got the job done but I felt like they were not going to earn what the job turned out to be, so I gave them an extra $100 to help defray their driving expenses and time. I don't think your company is very well organized.”

Helpful Report

Posted 2 months ago

“Great job! Very quick!!!”

Helpful Report

Posted 2 months ago

“LoadUp is everything they claim to be. The quote that they gave me was more than reasonable, and it was much less than other quotes. They made the process easy, and their professionalism was unmatched. I highly recommend their services and will use them again. Jorge and Carlos were knowledgeable and worked very quickly.”

Helpful Report

Posted 2 months ago

“Fast. Easy.”

Helpful Report

Posted 2 months ago

“I am so happy with your service! I had another donation place set up and they never showed up. I will be recommending your company and will use you again!”

Helpful Report

Posted 2 months ago

“I had the best experience with Load Up, and I can't recommend them enough! I needed two old mattresses removed while I was out of town, and they made the process so easy and stress-free. From start to finish, their communication was top-notch—they kept me updated on the pickup details and confirmed everything ahead of time. It was so reassuring to know that I could trust them to take care of it while I wasn’t home. The Load Up team was not only professional but also incredibly friendly and courteous. They handled everything with care, and the whole process was quick and smooth. To top it all off, their pricing was by far the most affordable of the three companies I reached out to for quotes. If you need junk removal, look no further than Load Up. Their team is reliable, affordable, and a pleasure to work with. I’ll definitely be using them again in the future!”

Helpful Report

Posted 2 months ago

“The service was as promised. The employees were prompt and polite. It is not cheap but I am a Senior, so the service was worth it.”

Helpful Report

Posted 2 months ago

“Awesome service!! Will definitely use their service again!”

Helpful Report

Posted 2 months ago

“Friendly and moved quickly”

Helpful Report

Posted 2 months ago

“Absolute professionals -very pleasant to deal with. They were on time and did a superb job.”

Helpful Report

Posted 2 months ago

“LoadUp was a great experience, with an easy to use website and very friendly and professional people. I was able to order next day pickup which really helped with my schedule. I was impressed how the company kept me updated throughout the process. I received notifications at every stage, updated on timing and more. It made the experience stress-free and efficient. The LoadUp Loaders were quick and courteous, getting my mattress out of the house right away. Will definitely use your services again in the future the next time I need any other junk or furniture removed!”

Helpful Report

Posted 2 months ago

LoadUp is rated 4.6 based on 6,044 reviews