LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,787 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,787 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could I rate more than 5 stars i would of excellent service i recommend it to my friends 🙏”

Helpful Report

Posted 2 months ago

“ponte vedra, fl ZERO STARS, BLACKHOLE 3 attempted pick ups, 3 windows missed. 3 pick up "partners" who accepted the assignment then did not show, text and did not answer their phone after non arrival. 2 days wasted waiting around for these guys, had the nerve to mention a cancel fee! Nightmare. 20 rings each time for customer service to pick up; one person just hung up. Clowns”

Helpful Report

Posted 2 months ago

“Service was excellent. Quote was provided quickly and job scheduled within 2 days. Two men were very kind, fast and careful with moving mattresses- thank you Kendrick for offering to start my car when you heard the battery was dead. That’s just going above and beyond.”

Helpful Report

Posted 2 months ago

“They were prompt, actually early for the scheduled appointment. They were professional and made the removal of furniture a rumored process. Definitely will call them for my next needs.”

Helpful Report

Posted 2 months ago

“Great experience.”

Helpful Report

Posted 2 months ago

“Professionally handled, on time, and with a supervisor! 5-Star service. (This service was for furniture removal.)”

Helpful Report

Posted 2 months ago

“Great service! James came and quickly removed my old treadmill. No issues at all would definitely recommend!”

Helpful Report

Posted 2 months ago

“David did a great job. They were fast, efficient and on time.”

Helpful Report

Posted 2 months ago

“The whole process went smooth. I will definitely call on LoadUp in the future.”

Helpful Report

Posted 2 months ago

“Seamless once you get the email to schedule pick up.”

Helpful Report

Posted 2 months ago

“Seamless once you get the email to schedule pick up.”

Helpful Report

Posted 2 months ago

“LoadUp delivers on what they promise—modern, eco friendly approaches to removal services. The group assigned were expedient, friendly, and good to work with; I would work with them again.”

Helpful Report

Posted 2 months ago

“The order was scheduled to be picked up yesterday between 8am and 12pm. They did not show to pick up the order yesterday. At 4pm I finally received communication stating they couldn't make it that day. Is 0 stars an option?”

Helpful Report

Posted 2 months ago

“Great communication, super respectful and fast. Thank you”

Helpful Report

Posted 2 months ago

“Great service!! Thanks for the prompt service. Very efficient.”

Helpful Report

Posted 2 months ago

“Loaders were on time, friendly, and efficient! Great first experience with LoadUp. I also love how they will donate items in good condition!”

Helpful Report

Posted 2 months ago

“Prompt and affordable service! Orlando was professional and courteous. Definitely recommend this platform for junk removal services.”

Helpful Report

Posted 2 months ago

“Courteous and efficient. They took it out, loaded it up. Then it was gone "with a quickness".”

Helpful Report

Posted 2 months ago

“Easy to set appointment. Quick service. Reasonable price.”

Helpful Report

Posted 2 months ago

“The gentlemen that came to my house were very cordial and worked very efficiently. We are extremely pleased with them!”

Helpful Report

Posted 2 months ago

LoadUp is rated 4.6 based on 7,787 reviews