LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.59

4.6 Rating 6,979 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,979 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Excellent job guys! Since furniture stores no longer take your old furniture, at our age we would never have been able to move two sets of couches, love seats, chair, recliner and ottoman!! Thank you so much for such a great job!!”

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Posted 2 months ago

“LoadUp was great! They called to alert me when they were an hour away and so accommodating and friendly. Very quick and easy!”

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Posted 2 months ago

“On time and very pleasant in communication.”

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Posted 2 months ago

“Also ,part2 of review I now have scratches on stairs that was not there before, again a need for proper equipment. In billing summary I noticed an $84 for area????”

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Posted 2 months ago

“Communication was spot on. Arrived on time and did a great job.”

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Posted 2 months ago

“Workers need moving equipment, wide dollies floor protectors, etc.”

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Posted 2 months ago

“The service was excellent. Everything was taken care of. Thanks again!”

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Posted 2 months ago

“Great service. Very quick”

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Posted 2 months ago

“Leonardo ama his wife couldn't have been any nicer. They did a great job removing my sleep# bed. I would definitely use them again if I needed this type of service. Thanks for all your help!”

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Posted 3 months ago

“This team led by Anthony is really great!”

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Posted 3 months ago

“Very nice and polite people, arrived right on time and kept me posted of their arrival. Great people, great job.”

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Posted 3 months ago

“Friendly crew! Arrived on time and completed the job in under 10 minutes!”

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Posted 3 months ago

“Friendly crew! Arrived on time and completed the job in under 10 minutes!”

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Posted 3 months ago

“Load Up communicated with me on day of pickup giving eta’s and updating them. They arrived earlier that expected, were very polite and pleasant. They removed mattress in minutes and were on their way. Highly recommend them!”

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Posted 3 months ago

“Arrived promptly, super nice, speedy! Thank you!”

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Posted 3 months ago

“Ease of booking online, selecting a timeframe window, updates sent regarding my pickup, and the fantastic haulers who took out a lot of big pieces of furniture from my house without damaging walls or floors (unlike another company I hired recently).”

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Posted 3 months ago

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Posted 3 months ago

“Amazing how well Load Up and their Haulers performed.”

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Posted 3 months ago

“Prompt and professional.”

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Posted 3 months ago

“Great service! Scheduled a pick up of a Queen mattress and box springs on Wednesday for a Friday morning pickup. LoadUp sent confirming text and email regarding my pickup immediately. Then followed up with other messages telling me that my loader would be Julian and that he was on his way. Julian did a great job! Great experience!”

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Posted 3 months ago

LoadUp is rated 4.6 based on 6,979 reviews