LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,396 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,396 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Great work!”

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Posted 3 months ago

“The crew was very nice & professional. I love my new buffet. The thinking that I don't like is that the two sets of doors look very different. The ones on the right come together in the center perfectly & the ones on the left have an uneven gap down the middle. It is also weird that the drawers don't completely pull out and don't slide very well.”

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Posted 3 months ago

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Posted 3 months ago

“The guy who came out did excellent work they did above and beyond what I thought they would I was surprised for them to get everything done this early. Great job.”

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Posted 3 months ago

“good job no problems”

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Posted 3 months ago

“They were very efficient and professional”

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Posted 3 months ago

“Quickly and efficiently removed my three seater couch and accent chair!”

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Posted 3 months ago

“I have contracted with LoadUp twice over the last few weeks and each time I’ve had a great outcome. Everyone works hard to make sure the customer is informed and the job is completed. They are friendly and professional.”

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Posted 3 months ago

“Roberto and his team did an excellent job removing several pieces of heavy stuff. I will definitely be a LoadUp customer going forward. Thank You!”

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Posted 3 months ago

“Service was really good”

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Posted 3 months ago

“Easy sign up, quick and effortless pick up. Most likely to use this service again”

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Posted 3 months ago

“I received a text from LoadUp the day I was confirmed to have helpers sometime between 8am and 12. The text indicated that my job was outside the limits of LoadUp service. I had explained the job several times with pictures and had paid and received confirmation. So I was freaked out that they were not going to show. In the end they made it right and I did get a very nice team to help me with my job at 5 pm. Alls well that ends well!”

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Posted 3 months ago

“Excellent service and communication. Everything went very smoothly from beginning to end. I even got my mattress taken a day early. Good work team!”

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Posted 3 months ago

“Fast response (next day arrival). Showed up in time window as arranged, and called prior to arrival to let me know on the way. Guys were polite, courteous, and did a great job. Very pleased with service and I recommend them highly!”

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Posted 3 months ago

“Quickly friendly and professional”

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Posted 3 months ago

“The loadup team was quick to help me with two quotes for two office closures. The pricing was fair and the ability to set up an appointment quickly is awesome! I had issues with receiving quotes and setting up an appointment with several other vendors and LoadUp made it SO easy. I will definitely use LoadUp for future office moves, relocations, or closures should we need it. Thank you so much :)”

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Posted 3 months ago

“Load up was so helpful and especially patient with my last minute request! The driver was a kind and quick to get the job done. I recommend their service”

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Posted 3 months ago

“Perfect! Marcelo and Maria arrived right on time. Friendly, quick, and went above and beyond. Will happily book them again in the future.”

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Posted 3 months ago

“GREAT service from start to finish! Jesus and crew did a super job and removed my old couch from my upstairs condo unit. Thanks again!”

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Posted 3 months ago

“Great, efficient service even when I had to schedule last minute. Highly recommend!”

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Posted 3 months ago

LoadUp is rated 4.6 based on 7,396 reviews