LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 8,148 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 8,148 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service!”

Helpful Report

Posted 4 months ago

“Everything went smoothly. Quick takeaway and on schedule.”

Helpful Report

Posted 4 months ago

“Larry was running a little late (not a problem), he did let us know and provided a new eta. Very nice guys, very professional and well spoken. Was a drama free exchange.”

Helpful Report

Posted 4 months ago

“Same day response and pick up. Great service.”

Helpful Report

Posted 4 months ago

“Very helpful thank you very much”

Helpful Report

Posted 4 months ago

“Michael was great”

Helpful Report

Posted 4 months ago

“Customer service updates were frequent; the Loader was friendly and worked quickly; but scheduling was miscommunicated. The original 4-hour window was missed due to an apparent scheduling conflict with another customer, and the pick-up was consequently rescheduled for the following day.”

Helpful Report

Posted 4 months ago

“Andrew called and said they could arrive early which was great! His crew was very friendly, and very professional. They took extra care not to step on any plants in the garden while removing the sofa. I would definately recommend and consider using Load-Up again... especially Andrew and his crew!”

Helpful Report

Posted 4 months ago

“Best Service ever!”

Helpful Report

Posted 4 months ago

“Professional, punctual, and a good attitude, i will recommend them to my neighbors”

Helpful Report

Posted 4 months ago

“This was the cheapest best and most efficient removal I have ever experienced. Saved me and my neighbors and helpers much anguish back pain truck rental hauling etc.”

Helpful Report

Posted 4 months ago

“Michael was great”

Helpful Report

Posted 4 months ago

“The loader contacted us when appropriate, arrived on time, was very friendly and professional. He did everything he was expected to do and more!”

Helpful Report

Posted 4 months ago

“They did a great job removing an old daybed frame”

Helpful Report

Posted 4 months ago

“This company is so professional and kept me updated so often which I was not expecting. The service was so good and beyond my expectations I have already passed along their contact info to three people.”

Helpful Report

Posted 4 months ago

“LoadUp made getting rid of my old loveseat incredibly easy — fast, friendly, and completely hassle‑free. They kept me updated every step of the way with clear notifications about when they’d arrive, showed up right on time, and handled the removal with real efficiency. The crew was upbeat and professional, making the whole experience surprisingly pleasant. I’m genuinely impressed with how smooth the process was and will definitely consider using them again for future haul‑away needs.”

Helpful Report

Posted 4 months ago

“I had to call due to the first appointment was not kept.”

Helpful Report

Posted 4 months ago

“Ran 1.5 hours late, otherwise fine.”

Helpful Report

Posted 4 months ago

“Ran 1.5 hours late, otherwise fine.”

Helpful Report

Posted 4 months ago

“The person who came to take my mattress and topper was very nice, polite and did a great job. However I chose a date and time to pick up these items . No one came between 8-12pm as I asked. When I called, a machine said that they will search for another driver and was it okay to extend the pick-up time till 8pm. I wanted the items gone so wasting my whole day I guess was not okay but what else can you do. Then at 7:30pm someone arrived. This system of finding drivers to do the job on the day requested is absurd. There must be a better way.”

Helpful Report

Posted 4 months ago

LoadUp is rated 4.6 based on 8,148 reviews