LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,205 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,205 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Nana did an excellent job. Professional, courteous and friendly. Thank you!”

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Posted 3 months ago

“great service on time and friendly service , 100% recommend!”

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Posted 3 months ago

“Great service with good communication”

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Posted 3 months ago

“Great service with good communication”

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Posted 3 months ago

“Loadup was excellent. Ben and Jason were courteous and professional.”

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Posted 3 months ago

“This was my first experience using LoadUp but won’t be my last. The driver and his partner were polite and respectful. They worked quickly and carefully.”

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Posted 3 months ago

“I had a great experience with LoadUp. I had a sectional and a box spring picked up today. The gentlemen that picked up my items were respectful of my time, home and quick. I will be using LoadUp again for more junk...very happy with the service.”

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Posted 3 months ago

“Richie Morgan was AMAZING !!! Hard to believe one man could move this matress. Queen size ! Had it out of my bedroom in the back, and out the front door in less than 5 minutes !!! Latex mattresses are heavy !!! What ever Richie is getting paid should be doubled !!! 10 star 🌟 Review !!! Sleep on Latex. What an AMAZING company !!! Thank you Very Much !!!”

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Posted 3 months ago

“I really liked the up front pricing. No surprises, no padding the bill. The only problem was that I was told that I would get a call 30 minutes before they arrived. I received a text saying they were on the way. I rushed to the storage facility and waited 2 1/2 hours. They were on the way to Long Island from Connecticut with traffic! I would use them again is spite of the poor communication.”

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Posted 3 months ago

“David did a great job,but I feel overcharged ,he was only there 30 minutes and picked up very little, will not be using this company again”

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Posted 3 months ago

“Jordan was very helpful… removal was very smooth and successful.”

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Posted 3 months ago

“Jordan was very helpful… removal was very smooth and successful.”

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Posted 3 months ago

“These wonderful people were fast and amazing when getting furniture out of tight places. I thank God for them and would recommend their services to everyone!”

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Posted 3 months ago

“They were great! Communication was clear, they arrived a little early, were fast and efficient. I would absolutely use them again! Hassle free!”

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Posted 3 months ago

“Then two gentlemen that came for my couch were polite and very careful.”

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Posted 3 months ago

“Second this me that have used this service and was very grateful for their help. They communicate about the appointment to keep you up to date the whole time Will gladly refer your service.”

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Posted 3 months ago

“Very happy with the service.. good customer service and reliable prices when compared with other companies.”

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Posted 3 months ago

“Alexis was very pleasant. Everything got in his truck without issue. Thanks Avocado and LoadUp!”

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Posted 3 months ago

“The team was great! Very professional they made sure to verify items before removing and made the experience seamless. I would definitely be using their services again and I would highly recommend.”

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Posted 3 months ago

“The unloaders were fast, efficient and thoughtful. They did a great job. I would recommend LoadUp to family or friends. My kids were tired from 10 days packing and loading. We only had my daughter and son-in-law on the unloading end. It would have been too much for the two of them. Very grateful. The price was affordable for me.”

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Posted 3 months ago

LoadUp is rated 4.6 based on 7,205 reviews