LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.59

4.6 Rating 6,984 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,984 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Easy to work with and quick service.”

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Posted 3 months ago

“Very good service, Yasmani was very profrssional and finished the job quickly.”

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Posted 3 months ago

“Had items to remove from a storage unit. They came and removed everything we agreed upon within 30 minutes. They came a bit early, given our service window. Friendly and courteous.”

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Posted 3 months ago

“Adam is the best!!! He arrived on time and was super polite, informative, careful, and quick. I would wholeheartedly recommend him to my family and friends. Thanks again, Adam!!”

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Posted 3 months ago

“It was so easy to book the service and the up-front pricing was appreciated! My loaders showed up within the scheduled window and I got a call when they were 30 minutes away as promised. Thanks Jeromy!”

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Posted 3 months ago

“Scheduled a curbside pickup and even with a 12 hour pickup window no one had been assigned. Now it's 8pm and I have try and bring everything back inside.”

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Posted 3 months ago

“Adam is the best!!! He arrived on time and was super polite, informative, careful, and quick. I would wholeheartedly recommend him to my family and friends. Thanks again, Adam!!”

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Posted 3 months ago

“Scheduling was super easy online, and they offered upfront pricing, which I really appreciated--no surprises or hidden fees. Jason arrived right on time, and he was incredibly professional, efficient, and courteous. He handled everything quickly and with care, even the heavy stuff. It was such a relief to have all that junk out of my house without lifting a finger. Highly recommend this service to anyone looking for an stress-free and affordable junk removal experience.”

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Posted 3 months ago

“Great job. Thank you!”

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Posted 3 months ago

“These guys are going to charge me 20% bc I canceled within half an hour!!! They are based in GA but use local people as subcontractors??? Very weird and sneaky 😏. I’ll be spreading the word all over the internet if they charge me!!”

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Posted 3 months ago

“Was amazing came same day that I booked, the guys were professional and nice, would recommend”

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Posted 3 months ago

“Good communication, actually showed up! Unfortunately misunderstood directions and being up at the landlords house instead of where I directed. But luckily they had signal and we were able to communicate and they got the job done professionally and friendly, I sincerely appreciate it them. Thanks guys!”

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Posted 3 months ago

“Service was great, on time and friendly!”

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Posted 3 months ago

“LoadUp of Ellicott City is an excellent service. Easy to book. Showed up on time. And took my old mattress with no issues. Just what I needed! Thank you”

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Posted 3 months ago

“Guys were great efficient... super good service... highly recommend!!”

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Posted 3 months ago

“The 2 young men that came to our home. Were very polite and professional. We will use your service whenever needed and recommend you to our family and friends.”

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Posted 3 months ago

“I was never told there was a time span in which the movers would show up. I request to start at 8:00 am. When I found out the truck was delayed an hour I called and asked if the team could come at 9:00. I was told a team wasn’t even scheduled yet, the agent said he would change the time to between 9 - 12, which I then realized they didn’t inform me they had a time frame in which to show up. If I had known this I would not have hired the company. I then cancelled the order. I was then told there would be a 50% cancellation cost even though they didn’t even have a team scheduled yet. I would give the company ZERO stars if it was an option.”

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Posted 3 months ago

“We had absolutely outstanding movers today. Fantastic job and I highly recommend!!!!!!”

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Posted 3 months ago

“Jaime and his helper were on time, very polite and hardworking during the job. They would ask questions to make sure I was satisfied and made the experience very pleasant. I would use them again anytime!”

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Posted 3 months ago

“Arrived in the window. Very efficient”

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Posted 3 months ago

LoadUp is rated 4.6 based on 6,984 reviews