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LoadUp Reviews

4.6 Rating 7,561 Reviews
90 %
of reviewers recommend LoadUp
4.6
Based on 7,561 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Great communication and service. Highly recommend
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Posted 4 months ago
The site is easy to use and the crew led by Jabbar was amazing efficient and professional.
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Posted 4 months ago
The site is easy to use and the crew led by Jabbar was amazing efficient and professional.
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Posted 4 months ago
Very friendly and competent! They did what they promised and gave it an extra effort to please the customer. I will use them again.
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Posted 4 months ago
Right on time, great communication, very friendly and had a full bed broken down, mattress, twin mattress and 4 patio chairs on the truck in twenty minutes!! Would highly recommend!!! Will use again!
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Posted 4 months ago
Came, kindly introduced themselves, and got straight to work. Only took about 15 minutes.
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Posted 4 months ago
Michael communicated with me more than once so I knew exactly when he’d arrive. Both gentlemen were friendly and removed my furniture quickly.
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Posted 4 months ago
They came in looked around and immediately went to work, very mannerable and polite. If I need more things removed UP-Load will get a call
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Posted 4 months ago
The movers were efficient and very nice! Would recommend and use again
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Posted 4 months ago
Very good, and quick service, I will recommend.
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Posted 4 months ago
2 young men completed the work quickly and efficiently, without muss or fuss. I was a little unimpressed, I must confess, with the vehicles they showed up in--not one with a LoadUp logo. That, of course, had little to do with whether they got my stuff out, loaded and on its way. Price was fair, I'd say, compared to Goodwill's and others.
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Posted 4 months ago
They were on time and were professional . They finished the job in few minutes.
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Posted 4 months ago
Absolutely the worst service we have ever received. We filled out the appropriate information and even called to confirm the circumstances of the pickup. They sent one individual to load furniture from a second story condo. This was communicated directly with the Company that they would have to go up a flight of stairs. How can one person load furniture under these circumstances? My 75 year old husband had to help him. He has had back surgery and severe back issues. Shame on you!!! A full refund should be given. If my husband has any further issues with his back we will seek out legal counsel to assist in reimbursing us for his pain and suffering. This company is an absolute joke!!!!
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Posted 4 months ago
What a super cool option! We’re new to the area and don’t really have a whole lot of insight into other options in the area. The customer service during the process was awesome. The person picking up the items was super communicative and they were in and out pretty fast! Definitely worth considering if you need help unloading some furniture or other items!
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Posted 4 months ago
Professional from order entry to pickup
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Posted 4 months ago
Easy to arrange on line. Arrived on time and very friendly driver.
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Posted 4 months ago
Great pic up 👍🏻👍🏻
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Posted 4 months ago
This was easy and painless, and an amazing service, will use again for sure
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Posted 4 months ago
The communication was superb from the very beginning, starting with the upfront price. And everything played out exactly how LoadUp described it. The loaders were friendly, and worked fast. I highly recommend this service.
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Posted 4 months ago
They were quick and professional! Kelsey at customer service was so nice and very helpful - definitely recommend
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Posted 4 months ago
LoadUp is rated 4.6 based on 7,561 reviews