Don’t use this company. Not organized, poor communication, and lack follow through. First pickup scheduled received an email telling me they couldn’t accommodate agreed upon time. Spoke with rep that evening and rescheduled to the next day between 4-8 pm. Next day received a voicemail stating they didn’t complete pickup the prior day as they couldn’t reach me and asking me to reschedule. Couldn’t get a rep on the phone when I called them back. Was able to reach them via email. Let them know that the driver never called me, that I’d received an email stating they couldn’t accommodate the pickup time, and that I’d already rescheduled. The rep responded with that they had no record of this. How can you run a business if you can’t keep track of correct communication and correct scheduled pick up times. The rep assured me that they did now schedule the pickup. We wait from 4-8 pm. No call and no show. Reached out again to the company and so far no response. I question if they even intend to fulfill our order. I’ve since read other reviews on the BBB that reflect unfortunately this same experience with poor service recovery. Go with a local trusted company instead and save yourself the time of this circus. We are still uncertain if and when they’ll even complete our order.