This is a scam. I booked 12 days in advance and paid. Driver did not show up. I was not even told this until almost halfway into the four hour window. I was not guaranteed another date or time but told I would be called back. I waited almost an hour and called another service that showed up in 30 minutes, and did not demand upfront payment before showing up. LoadUp will not refund my money based on some technicality they claim (being allowed to reschedule anytime into the future whenever it is convenient for them). I would never use this company again.
3 years ago
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