Contracted the company to set up my new bed and mattress. The team sent by LoadUp told me parts were missing for the bed and they couldn’t set up. After hours talking with the bed company and their warranty provider there were no issues with the bed and my friend and I set it up ourselves. Spent $160 with this company to have them refund me $30 for basically doing nothing. Additionally the customer service prevented me from talking to an actual person and focused on delayed texting.
3 years ago
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