First of my service got rescheduled twice and then the Loader that arrived, Christoph, only did the disposal part of the job and said that he cannot do the assembly portion since he does not know how to. And then he had the audacity to ask my dad for $75 when I clearly paid for everything online. My dad didn't know the service was already paid since it was suppose to be a surprise gift. When my dad confronted him he started swearing at him and threatening my dad. Feared for his safety, he decided to give him the $75 since he knew where my dad lives. I contacted customer service about the incident but all they did was reschedule the job while they still have this conniving Loader not completing the task and taking advantage of people. So we decided to just cancel it and do the job ourselves.