The loaders who came to our home were fantastic! They were kind and appropriately communicated about the disassembly and haul off work. They were cautious and careful in our home. This team was outstanding. Regarding ongoing communication from Go Load Up after paying for the job and up to the time loaders appear at your door, improvement is needed. For security reasons, it is important to know the names of the persons who will show up at your home before they arrive. I had to ask. It would be even better if you received a photo of the team just prior to their arrival. I will use them again.