I love that I got someone to come out the same day to help us remove furniture. However, the time frame given was 8 AM-8 PM and the loader did not arrive until 11 PM. The LoadUp team responded quickly to my questions about our order, but they also sent multiple messages stating that the furniture had been picked up when it had not been picked up yet. The driver also informed be that their ETA was 8:38 PM. The big issue here is the lack of communication from the driver.
5 months ago
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