LoadUp was given my information by a moving company that did not service my area. I agreed to their loading services for my move based on the limited information that I received via text and phone from a person named "Tea". A few days later I attempted to cancel their services because of a major stumbling block in the sale of my home. They then informed me that there is a 20% cancellation fee to cancel their service ever, 50% if less than 24 hours before. I tried to cancel 28 DAYS before. I have a photo of the agreement that I was sent via text and several emails back and forth. Now I have to get my bank involved and my dealings with them have just gone from bad to worse. My advise is read the fine print and make sure you will use their service before signing up to avoid a bind like I have found myself in.