The WORST experience imaginable. Didn't show up at all the day they were supposed to, which was the day before my new furniture was scheduled to arrive. They actually told me I had to help their truck driver find a parking space in Manhattan! They're clueless. Their customer service would promise to call back multiple times and never did. Finally, the next day they sent ONE person to take away two couches, a very heavy glass coffee table and a rug. Fortunately I paid one of the maintenance guys in my building to help because there was no way he could possibly do it on his own. AVOID AT ALL COSTS. ANY OTHER COMPANY HAS TO BE BETTER. A TRULY TERRIBLE EXPERIENCE