LoadUp came to my house for a sectional couch return to Costco. LoadUp sent one person to my house and they proceeded to try and drag the couch out alone after being told to wait, scratching my hardwood floors. Ended up having to help them do their job to avoid more damage. Then LoadUp forced us deal directly with the guy who came to pick up the couch for the damage who we just wanted out of our house. One of the worst experiences and completely unprofessional. I cannot believe Costco even contracts with LoadUp.
5 years ago
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