Scheduled a pickup 9 days in advance. Received a call 24 hours prior to my appointment advising that the "guaranteed" price would be raised (based on information I provided when scheduling). Received a call 30 minutes prior to my appointment advising that driver was unavailable and would be rescheduled the following week. Because this was out of town for me, I was forced to find a last minute alternative. Despite being a no-show, LoadUp refused to refund 50% of my upfront payment.
5 years ago
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