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Jeffrey W
Booked online for a trash bag pickup for my elderly mother where we cleaned out her pantry. Contacted several hours later and told I did fill out the form correctly. After informing them that the web form says 1 item = 2 household garbage bags, was told "it does, let me check, oh, it does", then "well, we are going to need another $70 since these will be heavy". Why pantry items weigh more than office paper is beyond me, but I agreed. After 30 minutes I regretted that and called back to cancel, only to be told that it would be a 20% fee for that. Asked to speak to a manager, was transferred to voicemail and no one has called back. My card has been charged $240, the trash is still at my mother's house and this company is just going to let that be their operating principle. Giving them another day or two, then I'm contacting the Georgia Attorney General to accuse them of fraud. Avoid using at all costs.
4 years ago
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