The removal of our mattress has been rescheduled 4 times with no promise that it will be removed this time. Due to both my husband’s and my health conditions, we chose to use this service. Instead this company’s lack of accepting their responsibility, after they received full payment, has aggravated my health condition. I wouldn’t ever recommend this company to anyone. They take the money and don’t complete their part of the business transaction. I believe they make their profits by taking advantage of the elderly and sick. They frustrate you to the point of cancellation and keep the monies you pay upfront.