Purchased some children's gloves ..... £4.00. Found at checkout that I had also "bought" a £5.00 Discount Card that duly arrived via Hermes a few days later. They charged me £3.95 for delivery. A few days after this the £4.00 for the gloves was credited to my card with no notification or explanation. I told them I was very unhappy and that that charging in this way is sharp practice and demanded a refund for the card and postage immediately. To date they have refunded the £5.00 for the card but left the postage still outstanding. This is not on at all and they should be forced to cease trading.