Ordered a pair of walking boots at an attractive price when bought with a 12 month discount card. The card arrived, but the boots didn't. On checking my credit card statement I found that they had refunded my purchase price for the boots on the very same day that I ordered them. Conclusion: they were advertising items that they did not have available to sell simply as a lure to get people to buy the discount card. When I finally got through to customer services I was told that their warehouse had cancelled the order for the boots, but I was not notified!
4 years ago
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