All the bad reviews are true. The item wasn't in stock even though it stated it was. The delivery time was 3-5 days. Phoned twice after that time. Each time they said that the delivery company picked it up and I should wait 7 days. (Even though on their website say 3-5)The delivery company said they never received it. Go outdoors customer services were clearly lying. Third time I phoned after 7 days they said it was lost in transit. Not good enough. They refunded the item but after reading the reviews I am not holding much hope to get it in 3-5 days. Absolutely shocking customer service. They talk over you, not listening and are very rude. I wouldn't even give them 1 star.