Avoid. Ordered a tent and footprint. After I called a few times to ask if there was a reason for the delay the tent was cancelled (no apology or explanation). A smart company would have asked if I still wanted the footprint. Apparently their warehousing isn't integrated with CRM, which is a ridiculous excuse. No free returns by post or to the high street stores on the returns letterhead (Millets, Blacks and Ultimate Outdoors). So now I'm out of pocket for their poor service.
4 years ago
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