I ordered online and they 2 items that were completely the wrong size and colour - but there is no option to return them for free, and they do not reimburse postage costs (even though it was their mistake causing me to return!) It's a ridiculous company, the whole 'Go outdoors card' thing is an absolute racket and they know it - it's just an excuse to slap an extra five quid on top of every order, because they know nobody carries the bloody card around with them at all times
2 years ago
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