Well! ordered new membership card back in April, got the usual confirmation and Evri tracking number. Looked on account GO, states despatched. No trace on Evri. Called customer services who ordered a new one. Still no trace on Evri or that a new card had been issued. Called again and was basically fobbed off stating I should wait 15 days before calling back again. Absolutely rubbish customer services and to date they have my fee and its now 2 months. I think some would call it theft.
1 year ago
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