Completely unethical selling online. There was nothing about a discount card price online that I could see and definitely not on the confirmation email with the price clearly £12. Drove half an hour to collect the item, but at till discovered it's £20, even though at home again I see it's actually £18 with discount card online. First time I've used this shop and very disappointed with this clear con. Only reason it gets two stars is because, after asking how I complain, I was given a free discount card by the assistant manager and allowed me to buy for £12. Without doubt, this is a deliberate con and probably designed to get and sell personal details. This had better be a genuine product!