Product (Calibre Sentry Mountain Bike) is good, but customer service is appaling. Bike sold on the basis that a free service be carried out 3 months after purchase. Impossible to get the store to answer the phone. Went in to arrange, and told no-one available in the bike store, but someone will contact me to arrange the service. No-one every got back. Still unable to get through to the store by phone.
4 years ago
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