Ordered twice, a particular RAB waterproof and each time instead of receiving the colour (Beluga) as advertised, I was sent Black. Slow response and investigation by telephone reps. Weeks and days, 9/10 phone calls passed, and it has never been resolved. The items were returned and refunds processed, but the item is still falsley represented online. I requested some form of recompense considering my time and the multitude of phone calls. Nothing but a lousy 10% voucher towards another purchase. Cheap and nasty, and the poorest of customer service.
4 years ago
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