I picked Go Roostr out of a half dozen competitors based on internet ratings, having never recycled a Mac before. I was looking for a company that would be clear about how to follow their process, fair in their valuing of my used Mac, responsive as the process proceeded and quick with the agreed upon payment. Go Roostr exceeded my expectations on every one of these points. I have already and will continue to recommend them to any one needing this service. I am a completely satisfied customer.