As soon as I arrived at the GO Sky dive venue, the staff that greeted me were very friendly and made me feel relaxed. The introduction was a great way to settle my nerves and run through the day, letting me know what to expect. After the induction I got to enjoy the sunshine and sit with my friends, family and talk to my fellow jumpers. When my name was called to go get ready again the staff were brilliant getting us into out harness and training began. Then I got to meet my instructor Ben and Camera man Alex both great guys!!!. In the plane going up Ben would talk to me and let me know what was happening and checking I was ok. Alex was amazing and very chatty but unfortunately he hit his head whilst climbing out of the plane which meant my video footage wasn't captured. As soon as I landed I was called to reception and explained what had happened, I was offered a refund or the opportunity to jump again for free, of course I wasn't going to turn that down after such an amazing experience the first time. All staff again were great and very friendly recognising me from the first jump and chatting with me. I didn't have to do the training again and was put on the next flight up. I got to jump with Ben and Alex again and the video footage after was brilliant well worth the money. Nothing could have been improved to have my day better the venue and staff were brilliant and I cant wait to come back and do another sky dive soon.