I placed an order for Kraft sticker labels, and my artwork had a white background. Nowhere on the website did it indicate that Kraft stickers would be printed only on brown paper. The artwork proof on the site showed my design exactly as uploaded — with a white background — and still no mention was made that the final print would appear on brown. Gogoprint even contacted me to verify the margins, yet at no point did they inform me that the artwork would be printed on a brown background. I confirmed that the margins were fine. When the stickers arrived, they were printed on brown paper. While customer service has been responsive, they have been otherwise completely unhelpful in resolving the issue, claiming that the proof “shows Kraft paper” and that full-color printing obscures the brown background. They offered a 10% discount, but no meaningful recovery or solution. This has been an extremely disappointing experience. I would not recommend Gogoprint and will not be using their services again.