Hello 👋🏽 long-time customer Keane here. I really love the service - keep doing what you do! I buy most of my clothes from you. A few bits of feedback: - I feel like I should be able to use more of my points and get access to more benefits. I've got 3.8k points but all I can use is a £5 voucher... - would love to see a wider range of hats / accessories (bandanas / bigger necklaces would be cool) - collabs with local designers in the remake scene would be awesome - more local designers featured in-store and on the site - really poor online customer service (waited 1 week with no response then had to visit the store) when an item wasn't included in a package last year Also happy to chat more in the future, I work at Mixcloud and run their insight/research operation and would love to help Thanks, Keane