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Goodhood Reviews

4.5 Rating 2,321 Reviews
87 %
of reviewers recommend Goodhood
4.5
Based on 2,321 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Phone:

+44 (0)207 729 3600

Email:

benphillips@goodhood.co.uk

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After my withdrawal request was denied, I couldn’t access my trading account. I felt frustrated and anxious, afraid I might lose my investment. Sadly, I know many others face similar issues, which can seriously damage trust in trading platforms. Thankfully, Mrs. Mercy and her team stepped in and guided me through the process. With their help, I was able to recover my funds.
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Posted 1 day ago
After my withdrawal request was denied, I couldn’t access my trading account. I felt frustrated and anxious, afraid I might lose my investment. Sadly, I know many others face similar issues, which can seriously damage trust in trading platforms. Thankfully, Mrs. Mercy and her team stepped in and guided me through the process. With their help, I was able to recover my funds.
Goodhood 1 star review on 14th June 2025
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Posted 1 day ago
I have been waiting for my funds to be deposited into my bank account for two weeks since requesting a withdrawal. They claimed the transaction has been completed on their end, but after speaking with my bank, I discovered that no deposit has been received, rejected, or even attempted. The bank's fraud department, along with RANGEPRO.ORG —conducted a thorough investigation and found no trace of the transaction. After all research I got my funds back.
Goodhood 1 star review on 25th May 2025
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Posted 2 weeks ago
The journey that commenced as a hopeful investment opportunity took a sharp turn towards devastation, resulting in a loss of $47,100. Discovering that I had fallen victim to a scam left me grappling with a mix of emotions - embarrassment, anger, and a sense of uncertainty regarding my next course of action. Amidst my quest for a remedy, I stumbled upon RESORUS.COM, a company that initially gave me pause. Their professionalism, however, shone through brightly. Right from the start, their team treated me respectfully, articulated the recovery process in a transparent manner, and steered clear of making any grandiose pledges. Their consistent communication and efforts to keep me informed throughout the process were a reassuring presence. To my pleasant surprise, their endeavors bore fruit by successfully recovering a sizable portion of the funds I had previously deemed lost forever.
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Posted 3 weeks ago
In short - I didn't get what I ordered and Goodhood made me pay £15 to get my money back. They sent me the wrong shirt, didn't answer a single e-mail or DM for a month, and when I finally gave up and returned it, they actually deducted the shipping costs from my return. I understand this used to be a legit shop, but before you order - read the reviews here and on Trustpilot and check their Instagram where there's always people trying to get in touch with them. They never answer anyone - zero customer service.
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Posted 1 month ago
I have tried to get in touch with Goodhood to return faulty Suicoke boots and not received any communication back and they are completely torn apart after only a few months of wearing them? I tried to contact you via Instagram and also nothing? Can someone get back to me?
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Posted 2 months ago
Nice quality
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Posted 3 months ago
I purchased slippers for my husband and the material degraded as he wore them leaving a trail of fluff all over the house. I contacted customer service twice and have not received a response to my emails.
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Posted 4 months ago
I believed that I would never receive my money back after being defrauded of £35,700 in an investment scheme. I was saved by Supreme Assets Recovery Agency, who promptly and expertly retrieved my money. Their staff was dependable, helpful, and kept me informed at every stage. Do not hesitate to contact scam brokers at 𝐭𝐫𝐞b𝐥𝐞𝐬𝐥𝐭𝙙.𝐜𝐨𝐦. They really are incredible!
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Posted 4 months ago
I was scammed out of 80,700 Euros in an investment scheme, and I thought I’d never get my money back. Supreme Assets Recovery Agency came to my rescue and recovered my funds quickly and professionally. Their team was reliable, supportive, and kept me updated throughout the process. If you’ve been a victim of a scam broker, don’t hesitate to contact them at 𝔼𝕞𝕒𝕚𝕝 𝘴𝘶𝘱𝘳𝘦𝘮𝘦𝘢𝘴𝘴𝘦𝘵𝟟@𝘨𝘮𝘢𝘪𝘭.𝘤𝘰𝘮 𝕠𝕣 𝕎𝕙𝕒𝕥𝕤𝔸𝕡𝕡 +𝟜𝟜 𝟟𝟛-𝟠𝟠-𝟞𝟡-𝟟𝟡-𝟝𝟠. They are truly amazing!
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Posted 4 months ago
Gave a short returns period for a Christmas gift which means I am unable to change the size now. Messaged to have this sorted out and they never replied tonight me. I shop a lot at this store so very disappointed. Sadly more likely to shop elsewhere now.
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Posted 5 months ago
Big scammer !! They purposely make a super trader and make us all invest in it, and then he goes trade on GBD to raise during the last minute of 2023 Britain election day! Isn't very obvious?!!! Even a not professional trader won't make such a mistake! And lost 90% of all our investment..... All thanks to Mrs. "" Morris Meihua"". She was the one who helped me recovered all my lost including my  profit, Please do not invest using this platform again if you don't wanna be the next scam victim and also kindly reach out to Mrs. Morris Meihua for recovering lost funds if you are a victim of scam..... Email:: m o r r i s m e i h u a @ g m a i l . c o m     WhatsApp:: + (1) 559 214 9914 …. kindly reach out to the following  details in recovering your lost funds if you are a victim of scam.
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Posted 5 months ago
What review when a didn’t receive anything yet. I write 4 emails and still nothing.
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Posted 6 months ago
I've ordered before and was quite happy until now. However, this time around it took a while to get the item sent. Feels like if I didn't ask what was going on, the item might have not been sent at all. The helpdesk team was helpful though, and after I contacted them, the things were set in motion. I was just hoping for a more speedy delivery, similar to other shops like END. or MHL. As of writing that review, I'm still waiting for the item...almost 2 weeks.
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Posted 6 months ago
Great variety of quality products you won't find in many other places. Quick delivery, well packaged.
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Posted 6 months ago
Amazing customer service from Ben, thank you.
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Posted 6 months ago
Bought many items from Goodhood for me and my wife and never had a bad experience. Had not heard of some brands before but trust Goodhood, if they are in stock, they must be quality.
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Posted 6 months ago
Went in to buy some Wallabees. The guy who helped me (didn’t catch his name, but he was new) was great. Super helpful, easy to deal with!
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Posted 6 months ago
Ships extremely quickly
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Posted 6 months ago
very good - quick delivery super happy with items :)
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Posted 6 months ago
Goodhood is rated 4.5 based on 2,321 reviews