This time the usual careful packaging was totally absent. My two shoe boxes were thrown in a single big box which was crushed. Consequently my lovely Vans WTAP’s boxes looked like they had been sat on. An email to customer service yielded nothing apart from an apology, no goodwill offer to replace the crushed box or a discount off my next purchase. If you’re a Vans collector you know how we feel about nice boxes :)
6 years ago
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