Pruthvi C
Hi, I’m Pruthvi, I’ve been a loyal customer of Goodhood Store. Recently I literally won the Travis Scott Air Max 270 in the raffle conducted by them. I can’t stop smiling for almost a whole day, that’s how much I loved those shoes. I was so happy because this is the first time I had this wonderful experience. I really loved the shoes and I was waiting for the shoes since then. I was waiting and waiting for the shoes but got no mail confirming the shipping. I was a bit scared by then, so I contacted them and asked about my order and they were like don’t worry we’re getting your order done and it’ll be shipped in a couple of days and they told me this and they sent another email which has all the wrong shipping and billing info of mine. I didn’t understand how these people manage to do that being a reputed store. So I was scared again and contacted them and told them about the issue with my details and they sent me another email which has my shipping and billing deatils correct but they completely changed my name, so I was scared again and contacted and this time they took care of all that info and I was happy and was waiting again, now today I noticed that I was refunded the amount which they put it on hold for these many days. I was completely frustrated now, I tried to contact them but didn’t get any response. As I told you earlier that I contacted them so many times I waited for more than 1 day for each mail of theirs. I don’t know what to do now as they’re just playing with my feelings and my money by simply backdooring or whatever. I don’t know if they can justify for this or at least a few people beware from them.
8 months ago
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