Daniele M
Horrible customer experience. I won a raffle and they took the payment for the order (422834), then i haven't received any information about my order while i was still waiting for the shipping. After some days i wrote an e-mail and they replied me that my order was cancelled (without any previous communication) because of stock issue with the supplier. They're claiming that a refund was issued on my credit card but there's no refund on my balance. I called my credit card supplier and confirmed me that i haven't received my cash back. This is awful, not only i lost a limited pair of sneakers i loved and was lucky to win, but currently i even lost my money. No respect for the customer and no help from them to get my refund. This is a nightmare
4 months ago
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