Goodsync worked well syncing QNAP NAS to NAS across the internet - until it didn't. Tech support is by email only and not interested in solving the problem. I understand that 95% if support inquires can be answered with RTFM, but they need an escalation process if they want to retain their customers. To add insult to injury, the change to annual subscription has made goodsync a $120/year commitment - way too expensive. A subscription model only works if the price matches the value provided. Goodsync should be. $15/year cost per license, not $40.
2 months ago
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GoodSync Software has a 4.20 average rating from 378 reviews

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Alice, Customer Support

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