Worst customer service in history - I wish I could give them zero stars. Their 1.9 rating is no surprise. I received damaged candles and they wanted me to deal with it instead of just replacing the entire order or at best sending me another box to put the ones I wanted replaced in to return. They said they don't accept broken items, but they didn't have an issue with me having to deal with it. I should have sent them back anyway. I threw the entire box in the trash. Total waste of my money and time. I even filed a complaint with the BBB. After they gave me a credit for the broken candles, they ignore my two follow-up request including asking for anther box. I will NEVER EVER buy from them again, and if I were you, I wouldn't either...LOL