Goose creek candles Reviews

2.0 Rating 9 Reviews
22 %
of reviewers recommend Goose creek candles

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Anonymous
Anonymous  // 01/01/2019
I was very disappointed in the fragrance level of the 3 wick candles. Some don't smell at all. I wish I had read reviews before I spent $75.00 on candles that claimed to be very fragrant and are NOT.
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Posted 1 week ago
Horrible. Awful customer service. Ordered about 10 days ago. Never shipped my order. Generic response to my email. Made a comment on Instagram and they blocked me. Took my money and now is blocking me and ignoring me.
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Posted 2 months ago
I used to buy Goosecreek Candles all of the time and always had a positive experience. This time, their customer service was terrible. I placed an order last week and received an email from them stating that my account was flagged as fraudulent. In the email, they asked me to send a pic/copy of my photo id and then asked me to send a pic/copy of the last 4 on my credit card to verify that I was who I was. I have been trying to email them and let them know that I am not comfortable sending that information. NO ONE has emailed me back. When I try to call them, it says that they are experiencing higher volumes of calls and it tells me to get on a live chat or email them. Goosecreek does NOT have live chat and NO ONE will email me back and I am beyond frustrated. I have a payment for candles pending on my credit card and I can't do anything about it because no one will reach out to me.
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Posted 2 months ago
My vanilla snow man candle was terrible it only burned half way and you couldn't light it again
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Posted 3 months ago
The customer service is trash. They delayed the process by taking three days to accept my payment, NEVER sent a confirmation or receipt, nor did they respond to my email about my concerns and only acceptedy payment aftery email was sent. They took my money but i have no confirmation of my order. STRONG SCAM VIBES.
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Posted 3 months ago
I will NEVER purchase anything from this company. I will NEVER recommend anything from them to my friends or family. I am making it my life's mission to inform as many people I can about my experience with this company. They played email tag requesting photos and everything else under the sun to deny my refund claim. They do not provide a return slip as they already know that they will not offer returns or refunds. I am not the only one they have used this tactic with- refer to Reddit and BBB, places they cant change the reviews. Stay far away. Go to Bath and Body Works. Their products smell great, last longer. And come with a guarantee.
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Posted 7 months ago
I’ve purchased goose creek candles before and they were great, but just purchased again and the candles burn a big flame and black smoke, which puts soot on walls and ceiling, do not recommend . Disappointed
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Posted 1 year ago
This was my first time ordering from Goose Greek & I could not have been happier with my purchase! The price, was extremely fair for 9 candles plus I received 433 candle rewards just for placing the order 🕯️🥰🤑
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Posted 3 years ago
I love these candles!!they smell wonderful....strawberry jam is my favorite..they burn slow and clean...very nice..definitely recommend!!!they are packed with great care..and shipped good..
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Posted 5 years ago
Goose creek candles is rated 2.0 based on 9 reviews