Item showing in stock , order confirmed then nothing . I phoned & was told to expect it the following day . nothing . I then received an email saying you?d ?made a boo boo? .... there was an issue with the item leaving the warehouse. I checked stock availability. Item showing out of stock . I waited a few days , item back in stock so I left a voicemail . The next day I received an email to say the item had been despatched . I received a battered box in a folded Jiffy bag a few days later . I have never had the postage refunded as promised , albeit 50p . The product itself is outstanding....