Never ever again! I’ve ordered Olaplex shampoo via gooseberryshop.co.uk. The tracked delivery should have taken up to 7 days, there were no indication that product is out of stock or will be delayed and I have not got any communication that my order will be shipped late. 10 days after the order was placed I still have not received it and contacted enquiries group - they apologised and said that there was a delay with an internal delivery but it will be sent to me soon. A week after no signs of order, no notification on delivery, contacted them again - they said - the order will be shipped to me by the end of the day. A week after - no signs of order, no notification on the shipment, no replies to my messages. I’ve called and left the message that I am going to raise a claim via bank. They came back saying I would receive an order in a few days. But at that moment I did not believe them so sent 2 requests in the morning to cancel my order, instead in the evening I received a notification on shipment of my order! I do not believe they’ve sent me a genuine product and I’ve asked to cancel ad I want to return it. Never ever again will use this company! Pay a few pounds more on Amazon, but get the decent service.