Appalling service. Do not order from this company! Ordered a conditioner on 27th July! Didn’t receive it so started to ask for my money back from 15th September. After several emails and promises still haven’t received a refund. Not able to contact by phone. They ask you to email which I have been doing. Polite replies but all empty promises. If I could have given them no stars I would have done. Not going to leave it here. I will be contacting Nottingham County Council as others have done to complain and to try and stop this shop from ripping other people off. However cheap they seem it’s not worth it.